Remote Live Chat Agent
# Remote Live Chat Agent **Team Car Care LLC / Jiffylube** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Live-Chat-Agent]` `[Customer-Service]` `[Chat-Support-Specialist]` `[Email-Support-Specialist]` `[Customer-Support-Agent]` `[Remote-Customer-Support-Agent]` `[Live-Chat-Support-Agent]` `[Remote-Contact-Centre-Agent]` `[Remote-Call-Center-Agent]` `[Remote-Call-Centre-Agent]` `[Remote-Customer-Support-Consultant]` `[Remote-Customer-Service-Representative]` `[Online-Chat-Agent]` `[Chat-Support-Agent]` --- ### About the Role Key Responsibilities: - Handling customer queries on Web Chat, E-mails and Social Media - Educate current and potential customers with product and service information - Maintain accurate customer records - Identify and escalate priority issues to the Team Leader and Ops Team - Actively participate in team meetings Key Performance Indicators: - Handle all queries in a polite, professional manner - Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution - Educate customers on services and processes - Escalate any issues to the Team Leader - Achieve agreed KPIs and Objectives - Adhere strictly to shift schedules - Adhere to laid down internal policies, procedures and processes - Work collaboratively with the team Qualifications - A Bachelors degree from any stream if a Fresher - Minimum HSC with a minimum of 1 year of relevant experience - Passionate about customer care - Good typing skill - Fluent in written and spoken English - Able to work well under pressure and under minimum supervision - A fast learner who is able to work with set targets - Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information - IT Asset provided - 5 Days working - Health and vision Insurance - Annual Bonus - Night Shift Allowance - Overtime Payment - Referral Hire Bonus - Team Outings - Education allowance (Training courses, Udemy, Coursera, etc.) - Job Location: Remote Originally posted on Himalayas
- Live-Chat-Agent
- Customer-Service
- Chat-Support-Specialist
- Email-Support-Specialist
- Customer-Support-Agent
- Remote-Customer-Support-Agent
- Live-Chat-Support-Agent
- Remote-Contact-Centre-Agent
- Remote-Call-Center-Agent
- Remote-Call-Centre-Agent
- Remote-Customer-Support-Consultant
- Remote-Customer-Service-Representative
- Online-Chat-Agent
- Chat-Support-Agent
Наблюдалась 2026-10-12, впервые 2026-10-12, источник — Himalayas (JSON API).