Remote Hospitality Customer Advisor / Live Chat Support Agent
# Remote Hospitality Customer Advisor / Live Chat Support Agent **Evolution Sports Group** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Chat-Support-Agent]` `[Hospitality-Customer-Support-Specialist]` `[Live-Chat]` `[Customer-Support-Representative]` `[Remote-Customer-Support-Agent]` `[Remote-Guest-Services-Coordinator]` `[Remote-Reservations-Agent]` `[Remote-Customer-Service-Representative]` `[Remote-Customer-Support-Specialist]` `[Remote-Contact-Centre-Agent]` `[Remote-Customer-Experience-Representative]` --- ### About the Role Position: Remote Hospitality Customer Advisor / Live Chat Support Agent Company Overview: Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company. Key Responsibilities: - Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner - Provide accurate and detailed information about our hospitality services, packages, and events to customers - Assist customers in making reservations, changes, and cancellations as needed - Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary - Maintain a high level of knowledge about our company, services, and events to effectively assist customers - Collaborate with other team members to improve the overall customer experience and identify areas for improvement - Keep detailed records of customer interactions and transactions for future reference Qualifications: - Previous experience in customer service or hospitality is preferred - Excellent communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Strong problem-solving and conflict resolution skills - Proficient in using live chat and other communication tools - Knowledge of sports events and tournaments is a plus - Flexibility to work evenings, weekends, and holidays as needed Benefits: - Competitive salary and benefits package - Opportunities for career growth and development within the company - A dynamic and inclusive work environment - Complimentary access to sports events and tournaments - Training and support to enhance your skills and knowledge in the hospitality industry If you are passionate about providing exceptional customer service and have a love for sports, we would love to hear from you! Join our team at Evolution Sports Group and be a part of creating unforgettable experiences for our clients. Originally posted on Himalayas
- Customer-Service
- Chat-Support-Agent
- Hospitality-Customer-Support-Specialist
- Live-Chat
- Customer-Support-Representative
- Remote-Customer-Support-Agent
- Remote-Guest-Services-Coordinator
- Remote-Reservations-Agent
- Remote-Customer-Service-Representative
- Remote-Customer-Support-Specialist
- Remote-Contact-Centre-Agent
- Remote-Customer-Experience-Representative
Наблюдалась 2026-10-04, впервые 2026-10-04, источник — Himalayas (JSON API).