Remote: EPIC Application Coordinator (HIM / Coding)

Job Requirements

This position is 100% remote. We will only consider remote applicants residing in the following US states - AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI.

***Epic HIM / Coding Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily.***

Position Summary

The Remote Epic Application Coordinator (HIM / Coding) will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the EPIC application(s). They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Epic Application Coordinator (HIM / Coding) will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests.

Key abilities for this role include:

- Understanding of the organization and the user community in the Application Coordinator's assigned area - Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities - Strong communication and follow-up skills - Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built

Minimum Requirements

Education

- Requires an Associate Degree or higher education, or related applicable experience.

Experience

- 5+ years of Healthcare IT experience

License/Registration/Certifications

- Must complete required training for product implementation, and pass certification within 45 days of completion of training

Preferred Requirements

Preferred Education

- Bachelor's Degree in Computer Science or related field

Preferred Experience

- 7+ years of Healthcare IT experience.

Preferred License/Registration/Certifications

- Epic certified (HIM / Coding).

Core Job Responsibilities

- Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs. - Assume application expertise by obtaining and maintaining Epic certification (HIM / Coding) for the assigned application(s) within the required timeframe. - Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications. - Participate in project plan development and monitoring project milestones - Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs. - Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions. - Work with department representatives to analyze needs and translate these into system design. - Participate in development, execution and sign off of system testing. - Develop and maintain detailed documentation on system configurations and technical components. - Troubleshoot problems identified by team members and end users. - Escalate issues and risks to project leadership. - Collaborate with the training team(s) in the design and development of training programs. - Provide application expertise to the project team and advisory groups. - Participate in the planning and execution of application go-live and post-live activities. - Follow established guidelines for system change control. - Identify potential system enhancement needs. - Introduce best practice options for future-state workflows and processes. - Collect information regarding potential system enhancement needs - Analyze new functionality in releases to determine how and if it should be used. - Coordinate ongoing software updates and changes. - Review and test new software releases.