Remote Customer Support Specialist with Slovenian and English - Bulgaria (Sofia,
# Remote Customer Support Specialist with Slovenian and English - Bulgaria (Sofia, **Foundever** · Bulgaria · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Support-Specialist]` `[Call-Center-Representative]` `[Work-At-Home]` `[Customer-Service]` `[Technical-Support]` `[Remote-Slovenian-Customer-Support-Specialist]` `[Bilingual-Slovenian-English-Customer-Support-Specialist]` `[Slovenian-Speaking-Customer-Support-Representative]` `[Remote-Customer-Support-Specialist]` `[Customer-Support]` --- ### About the Role Come and work with us. Foundever ® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. YOUR RESPONSIBILITIES: - Respond to and resolve a wide variety of consumer queries by phone calls and e-mails; - taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; - Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and quality customer care standards; - Carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; - Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators; - Navigating multiple systems simultaneously in order to update e-records promptly and accurately; - proactively provide support and assistance to colleagues and work together as a team. THE CANDIDATE: - Has very good command of spoken Slovenian (C1-C2); - Has good command of spoken English (C1-C2); - experience in a contact center or customer facing role is beneficial; - can adapt quickly to changes in products, process and technology; - has proven track record of excellent attendance and time-keeping; - has good computer literacy. Foundever ® OFFERS YOU: - Competitive remuneration scheme; - Standard working schedule; - Social package including: additional healthcare insurance, gift vouchers, sport card discounts; - To participate in company initiatives – charity activities, team buildings, sports events, internal competitions; - Opportunities for a long-term professional career; - Entitlement to company internal training and development accordingly global standards; - Work from home. Go further with Foundever ® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today! Originally posted on Himalayas
- Customer-Support-Specialist
- Call-Center-Representative
- Work-At-Home
- Customer-Service
- Technical-Support
- Remote-Slovenian-Customer-Support-Specialist
- Bilingual-Slovenian-English-Customer-Support-Specialist
- Slovenian-Speaking-Customer-Support-Representative
- Remote-Customer-Support-Specialist
- Customer-Support
Наблюдалась 2026-10-12, впервые 2026-10-12, источник — Himalayas (JSON API).