Relationship Officer - DBC Balance Builder Retention

Mashreq · Удалённо · Pakistan

# Relationship Officer - DBC Balance Builder Retention **Mashreq** · Pakistan · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Relationship-Officer]` `[Retention-Specialist]` `[Customer-Retention-Specialist]` `[Sales-Officer]` `[Relationship-Manager]` `[Account-Retention-Specialist]` `[Customer-Retention-Representative]` --- ### About the Role Job Purpose: - To achieve monthly KPIs (Save Rate) assigned. - To maintain standard performance to achieve top save rate and maximum retains without Offer - To ensure that all Retention efforts and activities are directed to meeting card business goals. - To ensure assigned card retention monthly targets are achieved - To ensure that there is no complaints or errors. - Top call quality scores and Customer service etiquettes to be displayed over the calls. - 100% adherence to the defined retention ADM. - Adherence to TAT for all the customer request received. - Adherence to discipline and punctuality - Attending Daily team huddles & keeps up to team commitments. - Monitor personal performance and align strategies to improve retain out comes. Key Result Areas Knowledge, Skills and Experience - University Graduate. - Excellent people management skills. - 1-2 years experience in similar work environment. - Preferably has a practical marketing background. - Has strong Sales and customer focus and ability to think creatively and work under pressure. - Excellent presentation skills. - Good team player with result driven attitude. - Business sensitive. - Has analytical and computer skills. - Adaptable and versatile. Originally posted on Himalayas

Наблюдалась 2026-10-03, впервые 2026-10-03, источник — Himalayas (JSON API).

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