Relationship Manager
# Relationship Manager **Capstone Property** · Doha · `On-site` 🕒 **Статус:** *Опубликовано: 10 дней назад* · *Источник: Indeed* --- ### About the Role ROLE PURPOSE The Relationship Manager is the primary point of contact for owners of properties under Capstone’s management. The RM builds long-term trust with owners, makes sure every unit performs at its best, and drives new business by converting owner relationships into signed Property Management (PM) agreements. In short: the RM is the face of Capstone to every owner, and the link that keeps owners, agents, PM, Finance and Marketing working together. KEY RESPONSIBILITIES 1. Owner retention - Keep regular touch-base with current managed owners, with brief, useful updates. - Follow up renewals two months ahead and make sure renewals in progress are completed on time. - Brief current PM clients on new projects and updated developments. 2. PM business growth - Convert non-PM owners into signed PM agreements, explaining the two PM models (Cheque under Capstone and Cheque under Landlord) clearly and accurately. - Assess non-managed units that are up for renewal for a PM approach. - Identify sold units with tenant contracts ending and approach the new owners, including planned owner calls for Marina 09. - Send the Welcome Home email to new owners and gauge interest in rent-out, resale or PM. - Track new buyers across every project and keep new-owner records current. 3. Deal support - Coordinate with agents to move bookings to close. - Review PM units and non-PM units that are not moving, and agree a market strategy with the team. 4. Compliance and documentation - Make sure all required booking documents are received within the 10-day window. - Apply the acceptable-terms rules on cheques and conditions, including the 5-day rule (at least one cheque, either the security deposit or first month’s rent, deposited a minimum of 5 days before move-in). - Handle exceptions (such as tenants without a Qatar Residence Permit, or international transfers) only with the required approvals, and document the approval trail. - Never commit anything to a tenant on furniture, fixtures or modifications before PM approval and the owner’s written approval. 5. Owner communications - Deliver contracts, estimated statements and project updates, and confirm that owners have received them. - Introduce the PM team to the owner once the unit is rented and the tenant cheque has cleared, so the ongoing relationship begins well. - Confirm that PM agreements are published by Marketing, or that a photo shoot is scheduled, and log and monitor this in Slack. 6. Team support - Back up the PM team, Marketing and Finance whenever needed. - Send the weekly payment schedule email to Finance every Thursday. - Prepare material on Tuesday for the Wednesday progress meeting, and take part in the weekly RM team sync. Pay: QAR7,000.00 - QAR8,000.00 per month Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-04, источник — Indeed.