Regional MIS Support

Job Description :

1. Provides customer support services to internal and external customers.
2. Applies working knowledge of day to day operating environment and techniques utilizing available tools and customer applications.
3. Responsible for expediting resolution of escalated issues and investigating to resolve IT support issues.
4. Applies strong PC/LAN knowledge for daily troubleshooting of issues. Participates in defining support processes, procedures and producing reports and metrics as defined.

Job Qualification :

• min S1 IT or equivalent
• Technical skill needed : troubleshooting, networking, Windows system
• Communicative, responsible, and punctual
• Willing to be placed at our operational sites in Sumatera, Kalimantan, Papua