Recruitment Senior Manager
Responsibilities: Lead, coach, and manage managers and teams to drive performance and development. Establish and monitor KPIs to achieve operational and business goals. Strengthen organizational capability through succession planning and talent development. Oversee operations, process improvements, transformation initiatives, risk management, and escalations. Manage senior stakeholder relationships, provide strategic insights, and ensure service excellence. Qualifications: Bachelor’s degree required, or a high school diploma with 5+ years of professionalexperience. 8-12+ years of experience in operations, customer support, or related fields, including senior leadership experience. At least 2 years in a Senior Manager role. Strong experience in account management or as a Client Services Manager Experience with US RPO, volume hiring, CRM/ATS platforms, and scaling teams or processes in startup environments. Strong English communication skills with a neutral accent; able to personally handle senior-level account escalations. Proven ability to resolve high-stakes client issues and develop strong communication capabilities within leadership teams. Deep expertise in process improvement and operational transformation. Proven track record in setting up and scaling accounts, campaigns, or operational processes, including leading implementation projects. Pay: Php100,000.00 - Php200,000.00 per month Benefits: Additional leave Health insurance Paid training Application Question(s): How many years of experience do you have in account management or as a Client Services Manager? How many years of experience do you have working in a US RPO environment? How many years of experience do you have with volume hiring and using CRM/ATS platforms? How many years of experience do you have resolving high-stakes client issues and developing communication skills within leadership teams? How many years of experience do you have leading process improvement and operational transformation initiatives? How many years of experience do you have establishing or scaling new accounts, campaigns, or operational processes from the ground up, including leading business implementation projects? How many years of experience do you have working in a startup or fast-paced environment? How would you rate your English communication skills on a scale of 1 to 10? Are you willing to work on‑site in BGC, Taguig from 11:00 PM to 8:00 AM (DST dependent)? Are you available for an online interview between 3:00 AM and 8:00 AM? What is your earliest available start date: October 16 or November 16? How much is your current salary package? How much is your expected salary package? Experience: operations, customer support, or related fields: 8 years (Required) Senior Manager role: 2 years (Required) Work Location: In person
Наблюдалась 2026-09-14, впервые 2026-09-14, источник — Indeed.