Recruiting Operations Lead
# Recruiting Operations Lead **Tigerux Agile Innovation** · Taguig · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role The Recruiting Operations Lead will be responsible for overseeing daily recruitment operationsand team performance, ensuring targets for interviews, placements, and service quality are consistently achieved. The role will monitor individual and team KPIs, provide coaching and real-time feedback, manage workloads and schedules, and ensure adherence to established recruitment workflows and quality standards. Responsibilities: Drive daily and weekly team targets related to interviews, placements, and service quality. Monitor individual and team KPIs and implement corrective actions when performance gaps arise. Ensure consistent adherence to recruitment workflows, processes, and quality standards. Conduct regular one-on-one meetings, coaching sessions, and performance check-ins. Provide real-time feedback, guidance, and skills development support to team members. Document and escalate persistent performance concerns through the appropriate channels. Manage team schedules and effectively distribute workloads based on operational requirements. Identify recurring execution or process issues and recommend improvements to enhance team performance. Provide escalation support for complex job seeker and employer concerns. Monitor recruitment systems and ensure accurate and timely candidate and client records. Support team development and continuous improvement initiatives. Qualifications: Bachelor’s degree required, or High School Diploma with at least 5 years of relevant experience. Excellent spoken English with a clear and neutral accent. Proven experience handling high-volume calls and coaching teams in a fast-paced environment. At least 3 years of contact center experience, including exposure to US night-shift operations. At least 2 years of supervisory experience managing team performance, quality, and CRM/ATS accuracy. Experience in US RPO, volume hiring, and recruitment operations is required. Experience using CRM/ATS platforms, preferably within a startup or fast-growing environment. Strong coaching, performance management, process improvement, and team development skills. Strong problem-solving and communication skills with the ability to handle escalations effectively. Adaptable and able to thrive in a dynamic, fast-growing environment. Pay: Php34,000.00 - Php75,000.00 per month Application Question(s): How many years of experience do you have handling high-volume calls and coaching teams in a fast-paced environment? How many years of contact center experience do you have? How many years of experience do you have working in US night shift operations? How many years of supervisory experience do you have? How many years of experience do you have managing quality, CRM/ATS accuracy, and team performance? How many years of experience do you have in US RPO and volume hiring? How many years of experience do you have using CRM/ATS platforms in a startup environment? How many years of experience do you have working in a startup or fast-paced environment? How would you rate your English communication skills on a scale of 1 to 10? How much is your current or most recent salary package? How much is your expected salary package? Are you amenable to a ₱34,000 – ₱75,000 salary package? Education: Bachelor's (Preferred) Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-18, источник — Indeed.