Recruiter - WeCARE (104029)

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description -

Responsibilities may vary based on assignment to either support customers for job placement or job retention

• Works as part of a team responsible for placing work ready customers into employment and ensuring they retain employment
• Works one-on-one with customers to help them carry out a successful job search, gain employment, and be retained in employment for one year
• Conducts workshops for employed customers to support and reinforce job retention skills
• Reviews assessment documents and works to incorporate the customer's input to their vocational and employment goals and the steps to achieve goals
• Provides case management, coaching, and counseling related to customer pursuit of activities and goals
• Conducts outreach to ensure customers remain engaged with assigned work activities
• Coordinates with other providers of services to the customer to ensure they are receiving the support needed to find and retain employment
• Partners with Business Services Coordinators and refers clients to open positions that match employment goals
• Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted
• Understands and follows all HRA policies and procedures related to vocational rehabilitation services
• Uses standard forms and online processes to conduct and document work activities
• Performs additional duties required to help clients move closer to achieving employment goals
• Other duties assigned

Salary Range - $23.77 - $25.35 per hour

Qualifications -

Bachelor's Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation and four years direct customer service experience providing case management in a clinical or social service environment, or an equivalent combination of education and experience

• Experience in a fast-paced, team environment that is performance driven
• Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques
• Excellent organizational skills and strong attention to detail
• Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable
• Experience in assessing the need for and making reasonable accommodations for customers
• Knowledge of laws and regulatory requirements related to program responsibilities
• Ability to use various electronic systems to carry out duties and responsibilities

Additional Information

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.