Receptionist cum Sales Coordinator
# Receptionist cum Sales Coordinator **Erada Fitness-Al Khor** · Doha · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role Job Summary We are looking for a professional, customer-oriented, and well-organized Arabic-speaking female candidate to manage reception, customer service, after-sales support, and cashier operations. The ideal candidate should possess excellent communication skills, a friendly personality, and the ability to handle customer inquiries and transactions efficiently while ensuring a positive customer experience. Key Responsibilities1. Customer Service & After-Sales Support - Handle customer inquiries, complaints, and service requests professionally. - Provide accurate information regarding company products, services, and after-sales procedures. - Coordinate with the relevant departments to resolve customer issues and ensure timely follow-up. - Maintain customer records and update service requests in the system. - Follow up with customers regarding repairs, maintenance, deliveries, and other service-related matters, as applicable. - Ensure high levels of customer satisfaction through effective communication and support. 2. Reception & Front-Office Duties - Welcome and assist customers, visitors, and business associates in a professional manner. - Handle incoming telephone calls, emails, and general inquiries. - Direct customers and visitors to the appropriate departments or personnel. - Manage appointments, customer visits, and front-desk activities. - Maintain an organized and professional reception area. - Assist with administrative tasks, filing, data entry, and document management as required. 3. Cashier Responsibilities - Handle cash, card, and other authorized payment transactions accurately. - Issue receipts, invoices, and payment confirmations as required. - Maintain accurate records of daily transactions and cash collections. - Reconcile cash and card transactions and report any discrepancies to the concerned supervisor. - Follow company procedures for cash handling, refunds, and payment processing. - Ensure the security and accuracy of all financial transactions handled at the counter. 4. Coordination & Reporting - Coordinate with sales, accounts, service, and other relevant departments to ensure smooth daily operations. - Maintain accurate customer information and transaction records. - Prepare daily reports related to customer inquiries, service requests, and cashier activities, as required. - Perform other duties assigned by the line manager or management. Qualifications & Requirements - Female candidate fluent in Arabic and English. - Previous experience in customer service, reception, cashier operations, or a similar role is preferred. - Excellent verbal and written communication skills. - Basic computer skills, including MS Office and data-entry applications. - Good numerical skills and attention to detail for handling payments. - Strong interpersonal, organizational, and problem-solving skills. - Professional appearance, a positive attitude, and a customer-focused approach. - Ability to multitask and work effectively in a team. - Previous experience in Qatar or the GCC will be an advantage. Key Competencies - Customer service excellence - Professional communication - Cash handling and accuracy - Problem-solving and complaint management - Time management and organization - Teamwork and coordination Job Type: Full-time Pay: Up to QAR5,000.00 per month Experience: - customer support / receptionist : 4 years (Required) Language: - Arabic (Required) Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-11, источник — Indeed.