Receptionist
# Receptionist **GOHYDIGITAL** · Dubai · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Location: Magnum Clinic Department: Front Office Reports To: Clinic Manager / Operations Manager Job Summary The Receptionist is responsible for managing front desk operations and creating a welcoming environment for patients at Magnum Clinic. This role includes handling appointments, greeting patients, answering calls, managing inquiries, and supporting smooth daily clinic operations. The receptionist ensures excellent customer service, accurate patient records, and efficient coordination between patients and the clinical team. Key Responsibilities Front Desk Management Greet and assist patients in a warm and professional manner Manage patient check-in and check-out process Maintain a clean and organized reception area Appointment & Call Handling Answer phone calls, WhatsApp messages, and online inquiries Schedule, reschedule, and confirm appointments Send appointment reminders and manage daily schedules Administrative Support Maintain and update patient records in clinic software Handle billing coordination and basic payment collection Assist with insurance documentation and approvals Prepare daily reports as required Patient Service & Coordination Provide basic information about treatments and services Coordinate with doctors and staff for smooth patient flow Address patient concerns politely and escalate when required Encourage patient feedback and reviews Requirements Minimum 1–3 years of experience as a receptionist, preferably in a dental or healthcare clinic Strong communication and customer service skills Fluent in English Professional appearance and positive attitude Experience with clinic management software is a plus candidates preferred Skills Required Excellent communication and interpersonal skills Organized and detail-oriented Ability to multitask in a fast-paced environment Friendly, presentable, and patient-focused attitude KPIs (Performance Indicators) Appointment scheduling accuracy Call handling efficiency Patient satisfaction score Front desk coordination effectiveness Salary & Benefits Competitive salary (based on experience) Annual leave as per UAE labor law Job Type: Full-time Pay: Up to AED4,000.00 per month Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-19, источник — Indeed.