Real Estate Administrator
Real Estate Administrator
Company: Rapid Deals Real Estate Brokers Location: Dubai, UAE Job Type: Full-Time | Office-Based
Join the Team Behind the Deals
At Rapid Deals Real Estate Brokers , we believe a successful real estate business is built on more than great agents. It requires exceptional organisation, accurate information, seamless coordination and outstanding client service.
We are looking for a proactive, detail-oriented and highly organised Real Estate Administrator to take ownership of our day-to-day administrative operations.
This is an important position within our brokerage. You will work closely with our real estate consultants and management team, ensuring our CRM is consistently updated, property advertisements are professionally managed, client enquiries receive timely attention and agents have the operational support they need to succeed.
If you enjoy taking responsibility, communicating with people and keeping a busy workplace running efficiently, we would like to hear from you.
Key Responsibilities
- CRM Management & Database Administration
- Maintain, organise and regularly update the company's real estate CRM.
- Ensure client information, property details, lead records and transaction statuses are accurate and up to date.
- Record and monitor enquiries, lead assignments, follow-up activities and client interactions.
- Coordinate with agents to ensure leads are updated correctly and promptly.
- Identify and correct duplicate, outdated or incomplete database records.
- Generate daily and weekly CRM reports for management.
- Monitor pending follow-ups and ensure important opportunities are not overlooked.
- Property Listings & Advertising Management
- Create, upload, edit and manage property advertisements across major real estate portals, including Property Finder, Bayut and dubizzle.
- Maintain listings on the company website and other approved advertising platforms.
- Prepare accurate, attractive and professional property advertisements with appropriate titles, descriptions, images, videos and floor plans.
- Coordinate with agents to obtain correct property details, documents, approvals, pricing and availability.
- Ensure listings meet portal quality standards and applicable DLD/RERA advertising requirements.
- Assist with Trakheesi advertising permits and associated documentation where required.
- Regularly review active listings, update prices and availability, and promptly remove sold, rented or unavailable properties.
- Monitor listing quality, completeness and performance, identifying areas for improvement.
- Client Communication & Follow-Up
- Professionally handle incoming client calls, emails, WhatsApp messages and property enquiries.
- Follow up with existing clients and authorised leads in accordance with applicable UAE communication regulations.
- Understand client requirements, including preferred locations, property types, budgets and timelines.
- Direct qualified enquiries to the appropriate real estate consultants.
- Coordinate viewing appointments, meetings and client callbacks.
- Track client responses and record communication outcomes in the CRM.
- Maintain a high standard of courtesy, professionalism and customer service.
- Real Estate Agent Support & Coordination
- Act as a central point of administrative support between agents and management.
- Assist agents with CRM updates, property listing requests, lead allocation and follow-up coordination.
- Monitor pending administrative tasks and regularly follow up with agents for required information.
- Help management track agent activity, lead responses and outstanding tasks.
- Coordinate property documentation and internal approvals.
- Support the onboarding of agents with relevant administrative processes and system access.
- Prepare agent activity summaries and operational reports.
- Identify delays, incomplete information and workflow issues, escalating them to management when necessary.
- Help maintain consistent administrative standards and efficient communication across the team.
- General Office & Operational Support
- Maintain organised digital records, correspondence and documentation.
- Assist management in preparing operational reports and coordinating office requirements.
- Handle confidential company and client information responsibly.
- Support improvements to administrative processes and operational efficiency.
Qualifications & Experience
Required Skills
- Strong computer skills, including Microsoft Excel, Word and email applications.
- Excellent spoken and written English.
- Confident, professional telephone communication skills.
- Strong organisational abilities and excellent attention to detail.
- Ability to multitask, prioritise responsibilities and meet deadlines.
- A proactive, accountable approach to work with minimal supervision.
- Professional attitude and the ability to work effectively with agents, clients and management.
What Makes You a Great Fit?
We are particularly interested in someone who:
- Takes ownership rather than waiting to be reminded.
- Notices mistakes and resolves them before they become problems.
- Communicates confidently and professionally with clients and colleagues.
- Can manage several agents' administrative requirements simultaneously.
- Understands that timely follow-ups and accurate property listings directly affect business performance.
- Is comfortable working independently while contributing to a team.
Why Join Rapid Deals?
Rapid Deals is an established Dubai real estate brokerage operating across the city's property market.
This position offers the opportunity to play a meaningful role in the daily operations of the business, work closely with real estate professionals and management, and develop your expertise in property marketing, CRM systems and real estate operations.
We value reliability, initiative, accuracy, professionalism and accountability.
Employment Details
- Employment Type: Full-time, office-based
- Work Location: Business Bay
- Monthly Salary: AED 2500 - 4000, depending on experience and skills
- Employment visa and medical insurance in accordance with applicable UAE requirements
- Joining Date: Immediately
How to Apply
Please apply through Indeed with your updated CV.
We are looking for someone who can take genuine ownership of this position and help make our operations more efficient, responsive and professional.
If this describes you, we encourage you to apply.
Rapid Deals Real Estate Brokers — Dubai, UAE
Pay: AED2,500.00 - AED4,000.00 per month
Location:
- Dubai (Required)
Work Location: In person
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