Quality Lead

Company Description Who we are:

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we’re just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2023, Brady employed approximately 5,600 people worldwide. Our fiscal 2023 sales were approximately $1.33 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com .

Why work at Brady:

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you’ll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Job Description We are searching for a proactive and experienced Quality Lead to oversee onsite quality activities and certification requirements at our assembly site in Saudi Arabia. This role is crucial in maintaining high-quality standards for the production of mobile computers, terminals, printers, and scanners and includes extending support to other regional sites as required. As part of a dedicated site-based team, you will be responsible for all aspects of quality management, including serving as the certification nominated person.

The Quality Lead will drive quality processes across product lines and warehouses, ensuring compliance and fostering continuous improvement initiatives. You will provide expert guidance and support within a lean manufacturing environment to maintain and develop process and product conformance, enhancing quality while reducing variation to improve customer experience.

With a hands-on approach, you will promote the maintenance, development, and adherence to quality systems, metrics, and techniques. Your role will also involve addressing customer complaints and spearheading quality investigations to uphold our commitment to excellence.

Key Responsibilities :

• Onsite Quality Management :
• Manage onsite quality activities and ensure adherence to certification requirements.
• Support the integrated supply chain by developing process conformance, process maps, control plans, and conducting risk reviews.
• Process Improvement and Lean Manufacturing :
• Drive quality processes within each product line and warehouse.
• Champion lean manufacturing, and other improvement processes.
• Customer Complaints and Resolution :
• Take responsibility for managing customer complaints, leading investigations, and maintaining detailed records to ensure swift issue resolution.
• Drive investigations to conclusion with robust corrective actions and maintain customer feedback.
• Quality Issue Resolution :
• Facilitate and resolve quality issues in production by conducting root cause analysis and supporting improvement projects.
• Close Rapid Improvement Action List (RAIL) items.
• Implementation of Tools and Metrics :
• Support the use of tools and metrics to drive improvements in areas like customer returns, final product audits, manufacturing yield, and supplier rejects.
• Audit Program Management :
• Maintain and implement the internal quality audit program.
• Support third-party audits and ensure robust Corrective and Preventive Actions.
• Global Quality Team Participation :
• Actively participate in the global quality team to maintain regulatory compliance and the effective function of the Quality Management System.
• Supplier Performance Monitoring :
• Monitor external and intercompany supplier performance and non-conformities.
• Engage suppliers to support and implement corrective and preventive actions.
• Business Culture Evolution :
• Play a key role in promoting a culture of timely corrective action closure.
• Internal Non-conformities Tracking :
• Ensure effective tracking and resolution of internal non-conformities as documented in the rapid problem-solving database following audits.
• New Product Introduction (NPI) Support :
• Assist in quality aspects of NPI through phase gate reviews, audits, Production Part Approval Processes and ensure compliance to standards.

Qualifications What You'll Need to Be Successful

• Bachelor’s degree in Quality Management, Engineering, or a related field.
• 2-3 years of experience in quality assurance within electronics manufacturing, particularly in products like mobile computers, terminals, printers, or scanners.
• Strong knowledge of quality control methodologies, tools, and industry standards.
• Proficient in conducting audits and leading quality improvement initiatives.
• Excellent problem-solving and analytical skills.
• Strong leadership and communication capabilities.

Preferred Qualifications

• Proven ability to work effectively in a cross-functional team environment.
• Capacity to manage multiple projects and priorities in a fast-paced setting.
• Language proficiency in English and preferably Arabic