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Quality Control Manager, Floor Care

ABM USDetroit, MI, United States

The Quality Control Manager, Floor Care is responsible for planning, coordinating, and monitoring floor-care projects across multiple school locations. This position ensures work is completed safely, efficiently, on schedule, and within budget.

The manager will lead and support a floor-care team of up to 21 employees, conduct quality inspections, provide hands-on training, review CMMS scans and reports, and travel between school locations using a company-provided vehicle.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management

Schedule

  • Monday through Friday
  • Typical schedule: 3:00 p.m.–11:00 p.m. or 4:00 p.m.–12:00 a.m.
  • Occasional morning or daytime meetings, inspections, and reporting may be required.
  • Weekend work may be required based on project schedules.
  • The schedule may vary when schools are closed or when floor-care projects require extended hours.
  • A company-provided vehicle will be available for travel between school locations.

Pay

$65,000–$70,000 annual salary

The pay listed reflects the expected range for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Responsibilities

  • Manage and coordinate floor-care projects throughout the Detroit Public School District.
  • Supervise, support, and provide direction to a floor-care team of up to 21 employees.
  • Plan staffing, equipment, supplies, and project timelines to help ensure work is completed within budget.
  • Travel between school locations to monitor project progress and service quality.
  • Conduct quality assurance inspections and review service completion through the CMMS system.
  • Train and coach team members on floor-care procedures, equipment operation, safety requirements, and quality expectations.
  • Oversee stripping, waxing, buffing, scrub-outs, grout cleaning, and other specialty floor-care projects.
  • Ensure proper care of VCT, tile, concrete, marble, terrazzo, and other flooring surfaces.
  • Prepare reports and communicate updates to leadership and the client.
  • Address employee, equipment, scheduling, and service issues promptly.
  • Assist with floor-care work when needed to support project completion.

Qualifications

  • Demonstrated experience managing or supervising commercial floor-care operations or specialty cleaning projects.
  • Strong hands-on experience with VCT, tile, concrete, marble, terrazzo, and grout.
  • Experience with stripping, waxing, buffing, scrub-outs, and other floor-care processes.
  • Experience operating and maintaining floor-care equipment.
  • Previous experience leading, training, or supervising a team.
  • Experience using a CMMS system for service tracking, quality inspections, and reporting.
  • Valid driver’s license and ability to operate a company-provided vehicle.
  • Strong organizational, communication, leadership, and problem-solving skills.
  • Ability to travel between assigned school locations.
  • Ability to work afternoon and evening shifts, with occasional mornings and weekends as required.

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