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Quality Assurance Manager

B&B Hotel Hannover-CitySharjah

We are seeking an experienced Quality Assurance Manager to lead and strengthen the company's Quality, Health, Safety and Environmental Management Systems (QHSE).

The role involves implementing and maintaining ISO 9001, ISO 45001 and ISO 14001 standards, driving continuous improvement, monitoring operational KPIs and ensuring product and process certifications remain valid.

The ideal candidate should have strong manufacturing experience, preferably in rubber, polymer or plastics industries, along with expertise in quality systems and process improvement.

Key Responsibilities

  • Review existing QHSE systems and conduct gap analysis against ISO 9001, ISO 45001 and ISO 14001.
  • Develop, implement and maintain an effective Quality Management System (QMS) and comprehensive Quality Plan.
  • Manage ISO audits, certification, documentation, risk assessments, CAPA and regulatory compliance.
  • Plan and conduct internal audits, coordinate external audits and organize management reviews.
  • Drive continuous improvement initiatives using Lean, Six Sigma, 5S, FMEA and Root Cause Analysis.
  • Define and monitor monthly KPIs, including scrap, rework, customer complaints, supplier quality, downtime and HSE performance.
  • Prepare monthly performance reports and present improvement recommendations to management.
  • Support rubber compound development, formulation, testing and product quality validation.
  • Ensure batch consistency, product traceability and compliance with customer specifications.
  • Maintain all process and product certifications, ensuring timely renewals without lapses.
  • Lead the Quality and HSE team and coordinate with production, procurement, logistics, R&D and customers.

Qualifications & Experience

  • Bachelor's degree in Engineering (Polymer, Chemical, Mechanical, Industrial), Chemistry or Materials Science.
  • 8–10 years of experience in Quality Assurance/Quality Management, with 3–5 years in a managerial role.
  • Strong manufacturing experience, preferably in rubber, polymer, plastics or automotive/industrial components.
  • Proven experience implementing and maintaining ISO 9001, ISO 45001 and ISO 14001.
  • Experience in rubber compounding and material development is highly desirable.
  • ISO Lead Auditor certification is preferred.

Required Skills

  • Strong knowledge of ISO standards, QMS and HSE management systems.
  • Expertise in SPC, FMEA, MSA, PPAP, 8D, CAPA and Root Cause Analysis.
  • Understanding of rubber manufacturing processes: mixing, calendaring, extrusion, molding and curing.
  • Strong analytical, problem-solving, leadership and communication skills.
  • Experience in KPI reporting, process improvement and audit management.
  • Proficiency in MS Office/Excel and QMS/ERP software.

Key Performance Indicators (KPIs)

  • Zero lapses in process and product certifications.
  • Reduction in scrap, rework and customer complaints.
  • Timely closure of audit findings and corrective actions.
  • Improvement in production efficiency and supplier quality.
  • Compliance with HSE standards and legal requirements.
  • Timely KPI reporting and successful implementation of the Quality Plan.

Working Conditions

  • Based at the manufacturing facility in Sharjah.
  • Regular involvement on the production floor and in the laboratory.
  • PPE compliance required, with occasional travel for audits and supplier/customer visits.

Pay: AED8,500.00 - AED10,000.00 per month

Work Location: In person

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