Quality and Safety Programme Manager

The Quality and Safety Programme Manager provides expert programme management for the CNO Division's Quality & Safety function, holding the business plan, risk register and reporting cycle that bring the four CMDT-aligned MDT Leads and their cross-cutting portfolios (Patient Safety & System Learning, Infection Prevention & Control, Patient & Public Experience, and QI, Assurance & Health Inequalities) into one coherent picture for the Associate Director of Quality and Safety and the Deputy Chief Nurse. The post holder translates national guidance and local priorities into coordinated, deliverable programmes.

The role works in close, parallel partnership with the Safeguarding and Looked After Children Assurance Lead (Band 8a) — the equivalent business planning, risk and reporting post for the Safeguarding, Looked After Children and SEND side of the division — so that the two functions' reporting into the Quality, Safety, Safeguarding and AACC Senior Team stays aligned rather than duplicated.

• Owns coordination of the Quality & Safety business plan, tracking delivery against agreed objectives and milestones and reporting progress, slippage and risk to the Associate Director of Quality and Safety.
• Owns coordination of the Quality & Safety function's risk register(s) and reporting requirements, working as part of an MDT approach.
• Responsible for establishing the detailed timeline and work programme that delivers assurance cycles across the function, and for tracking progress and outcomes.
• Supports internal and system fora for quality review and assurance discussions, coordinating executive and Board sign-off as required.
• Provides expert programme management, including governance, risk management, benefits realisation, financial oversight and reporting.
• Leads the development and review of ICB policies relating to quality and safety.
• Brings together the quality and patient safety reporting produced across the ICB and commissioned services — safety intelligence, provider assurance activity and exception reports produced by the Quality Leads and Patient Safety Specialists — into a single reporting and escalation route.

This profile is intended to provide a broad outline of the role. The post holder may be required to carry out other duties commensurate with their banding and competence.

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

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