QE with Contact Center Tools & Technology-6
# QE with Contact Center Tools & Technology-6 **Realign** · Toronto, ON · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Toronto, Ontario M5V 3L9 Posted September 14th, 2026 Job Type: Full Time Job Category: IT Job Description Role: QE with Contact Center Tools & Technology Employment: Full Time Location: Toronto, ON Work Arrangement: Hybrid – 4 Days/Week Job Description We are seeking a Full Time QE with Contact Center Tools & Technology professional with strong experience in Contact Center platforms, IVR/routing automation, UI/API automation, and Java development. The ideal candidate will provide technical leadership for maintenance releases, enhancements, testing, and ongoing production support Key Responsibilities Design and execute IVR and routing automation using Cyara, Hammer, or similar tools Perform automation testing across UI and APIs using Selenium, Postman, Karate, or similar tools Develop and maintain automation frameworks using Java Test Contact Center platforms, workflows, IVR, routing, and agent desktop applications Provide technical leadership for maintenance releases and enhancements Support ongoing application testing and production activities Collaborate with development, QA, and business teams Maintain test automation scripts and improve testing efficiency Participate in Agile ceremonies and structured scaled Agile delivery Required Skills Strong Contact Center platform testing experience Expertise in IVR and routing automation Hands-on Cyara, Hammer, or similar Contact Center testing tools Experience with Selenium and API testing tools such as Postman or Karate Strong Java Core development skills Experience with Agent Desktop automation Hands-on Git/Bitbucket experience Experience with JIRA, Confluence, IntelliJ, or Eclipse Strong knowledge of Agile and scaled Agile environments Excellent technical leadership and troubleshooting skills Required Skills AWS Developer- Secrets Manager Build Resource Engineer Cloud Developer Cyber Threat Management Analyst DevOps Engineer DevOps Security Engineer Genesys Consultant Java Lead/Architect Lead Data Engineer Matillion ELT Developer Product Owner Programmer Analyst RPA Developer Sr. UX Engineer Technical support engineer
Наблюдалась 2026-09-15, впервые 2026-09-14, источник — Indeed.