Q-Commerce & Marketplace Operations Specialist
We are looking for a Q-Commerce & Marketplace Operations Specialist to manage and grow Al Wazn Al Mithali’s presence across leading Q-Commerce and marketplace platforms such as Ninja, HungerStation, Jahez , and other relevant digital channels. The role manages day-to-day platform operations across a large multi-branch network and a high-volume SKU portfolio , covering catalog accuracy, online inventory, pricing, promotions, dark-store availability, platform performance, partner relationships, and new platform onboarding. What You’ll Do: Own product listings, SKU mapping, catalog accuracy, and digital merchandising across a large SKU portfolio. Manage online stock availability and pricing across multiple branches, dark stores, and digital channels. Monitor inventory performance, including stock on hand, stock cover, OOS, sell-through, and availability by location . Support demand forecasting, replenishment planning, and stock allocation based on sales trends and platform performance. Identify stock imbalances across branches and dark stores and coordinate corrective actions to improve availability and reduce lost sales. Monitor sales, cancellations, fulfillment performance, and key platform KPIs. Drive in-app promotions, bundles, offers, and marketing campaigns in coordination with platform account managers. Manage platform relationships, operational issues, claims, reimbursements, and order discrepancies. Lead onboarding and go-live activities for new Q-Commerce and marketplace platforms. Track pricing, promotions, competitor activity, and commercial opportunities across digital channels. Build daily and weekly performance reports and provide actionable commercial insights. What You’ll Need: Must-have: 2–3 years of hands-on experience in Q-commerce and e-commerce/marketplace operations, with practical exposure to both. Experience managing operations across multiple branches, dark stores, and a large SKU portfolio . Strong understanding of *Stock on Hand, Stock Cover, OOS, Demand Forecasting, Replenishment, and Inventory Allocation**. Hands-on experience with *seller/vendor dashboards*. Strong knowledge of *catalog management, inventory, pricing, promotions, and platform operations*. Strong Excel skills , including data analysis, pivot tables, lookups, reconciliation, and performance reporting. Strong English communication skills , both written and spoken, for professional communication with platforms and account managers. Strong commercial and marketing mindset with a focus on sales growth, visibility, and promotional performance. Excellent communication, follow-up, analytical, and problem-solving skills. High attention to detail and the ability to manage high-volume operations in a fast-paced environment. Preferred: Experience with *ERP/POS/WMS/Inventory System Integrations**. Background in *Supplements, Nutrition, Pharmacy, FMCG, Grocery, Retail, or Health and Wellness**. Previous experience in the *KSA or GCC market**.
Наблюдалась 2026-09-15, впервые 2026-09-12, источник — Indeed.