Property Accounts & Administration Officer

Qualifications

• Bachelor's degree in Business Administration, Accounting, Financial Management, Property Management, or a related field.
• Preferably 1–2 years of experience in property administration, billing, collections, or accounts management.
• Experience in condominium or residential property management is an advantage.
• Proficient in Microsoft Excel, Word, and other office applications.
• Strong organizational skills, attention to detail, and accuracy in financial records.
• Excellent communication, interpersonal, and customer service skills.
• Able to handle multiple tasks, resolve concerns, and work with minimal supervision.
• Trustworthy, dependable, and capable of handling confidential information.

Role Purpose

Provide accurate billing and receivables administration, resident and tenant account support, property documentation, and front-desk operational coordination for One Katipunan Residences, enabling the Property Operations Lead to focus on property-wide service delivery and leadership.

Billing, Invoicing and Accounts Receivable

• Prepare and distribute accurate and timely billing statements, invoices and reminders for residential and commercial rent, utilities, dues and approved fees.
• Maintain tenant ledgers and aging schedules; reconcile billing data and track outstanding balances with the Accounting Department.
• Follow up overdue accounts professionally and apply only management-approved collection processes, adjustments and penalties.
• Track payments, deposits, official receipt references and security deposit movements in coordination with Accounting; do not independently approve deductions or refunds.

Resident, Tenant and Occupant Administration

• Serve as first-line contact for routine account, documentation and building-administration inquiries; refer escalated complaints to the Property Operations Lead.
• Process and maintain move-in/move-out forms, occupancy records, lease documentation, resident contact information, permits and access-related administrative requirements.
• Prepare routine resident notices, payment reminders and approved building announcements.

Property Office and Document Control

• Maintain organized physical and electronic files for lease agreements, billing, receipts, correspondence, work orders, service contracts and compliance records.
• Track office supplies, requisitions, meeting schedules and administrative deadlines; support approved purchasing documentation.
• Log resident service requests and route them to the Building Engineer, Housekeeping, Security or Property Operations Lead as appropriate.

Reporting and Coordination

• Prepare weekly collections and aging updates and monthly billing, payment, occupancy and administrative reports for the Property Operations Lead and PMO Head.
• Coordinate with Accounting, Leasing, Sales, Engineering, Housekeeping and Security to resolve billing discrepancies and complete resident transactions.
• Monitor open administrative tasks, maintain action trackers and flag overdue items or documentation gaps.

Pay: Php20,000.00 - Php25,000.00 per month

Work Location: In person