Project Manager - Specialized Logistics & Distribution

Position Overview

BTX Global Logistics is seeking an experienced, highly organized Project Manager to oversee specialized logistics programs, retail distribution projects, and complex customer installations.

This individual will be responsible for managing projects from initial planning through final delivery, ensuring that all transportation, warehousing, distribution, and installation requirements are coordinated and executed successfully.

The Project Manager will serve as the central point of coordination between customers, BTX operations personnel, warehouses, carriers, vendors, and installation teams.

The ideal candidate must possess strong communication skills, exceptional organizational abilities, and the capacity to manage multiple projects simultaneously while maintaining the high service standards expected by BTX customers.

Required Qualifications

• Experience in logistics, transportation, distribution, supply chain operations, or project management.
• Demonstrated ability to manage multiple projects with competing deadlines.
• Strong understanding of freight transportation, warehousing, and final-mile delivery operations.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work across multiple departments and coordinate external service providers.
• Proficiency in Microsoft Excel, Google Sheets, and project tracking tools.
• Strong attention to detail and a commitment to customer service.
• Ability to work independently, take ownership, and make timely operational decisions.

Preferred Qualifications

• Experience managing national retail rollouts, store installations, or specialized distribution projects.
• Familiarity with warehouse management systems and transportation management systems.
• Experience coordinating white-glove, inside-delivery, or installation-related transportation.
• Prior experience developing SOPs and implementing operational improvements.
• Experience working with multiple transportation providers, warehouses, and regional distribution networks.

Key Responsibilities

1. Project Planning & Development

• Manage customer logistics projects from initial concept through completion.
• Work directly with customers to understand project requirements, distribution schedules, delivery expectations, and installation needs.
• Review and verify packing lists, shipment details, destination requirements, and project timelines.
• Develop comprehensive project execution plans, including schedules, milestones, transportation needs, and resource assignments.
• Identify potential challenges before projects begin and establish contingency plans.
• Coordinate with BTX leadership to ensure project feasibility and appropriate resource allocation.

1. Transportation & Distribution Management

• Coordinate LTL, full truckload, expedited, and specialized transportation requirements.
• Oversee inbound container movements, warehouse receiving, freight consolidation, and outbound distribution.
• Coordinate deliveries across multiple BTX terminals and third-party logistics partners.
• Arrange final-mile deliveries, specialized equipment, inside delivery, and two-person crews when required.
• Ensure transportation schedules align with customer installation timelines.
• Monitor shipment progress and proactively resolve transportation exceptions.

1. Customer & Installer Coordination

• Act as the primary project-level contact for assigned customers.
• Maintain consistent communication regarding project status, delivery schedules, milestones, and challenges.
• Coordinate directly with installation teams to confirm site readiness and delivery requirements.
• Ensure delivery appointments and installation schedules are properly aligned.
• Communicate service disruptions and develop solutions before they negatively impact the customer.
• Establish clear expectations regarding project responsibilities and deliverables.

1. Warehouse & Inventory Coordination

• Coordinate inbound freight receiving and distribution through BTX warehouses and partner facilities.
• Oversee project-level inventory visibility and freight allocation.
• Verify shipments against packing lists and distribution requirements.
• Coordinate storage, freight releases, and outbound shipments.
• Work with warehouse personnel to resolve shortages, damages, discrepancies, and inventory-related exceptions.
• Support inventory management systems, including Logiwa, where applicable.

1. Project Tracking & Documentation

• Create and maintain comprehensive project tracking reports.
• Utilize Google Sheets, Google Drive, and BTX operational systems to monitor project activity.
• Maintain accurate shipment status, delivery schedules, project milestones, and completion records.
• Ensure delivery confirmations and required photographic documentation are obtained.
• Provide management and customers with timely project updates.
• Maintain documented processes and procedures for recurring customer programs.

1. Internal Team Coordination

• Work closely with Operations Leadership, dispatch personnel, customer service representatives, and BTX station operations.
• Delegate operational tasks to appropriate team members while maintaining overall project accountability.
• Coordinate project resources across BTX Connecticut, Boston, New York, and other network locations as needed.
• Ensure responsibilities are clearly communicated and understood.
• Support cross-training to ensure projects can be executed by multiple team members.
• Identify opportunities to improve workload distribution and operational efficiency.

1. Process Improvement & Program Development

• Evaluate existing project workflows and identify opportunities for improvement.
• Develop standardized operating procedures for recurring logistics programs.
• Identify opportunities for freight consolidation, reduced handling, and transportation efficiencies.
• Build repeatable execution models that can be adapted to future customers.
• Assist operations leadership in launching new customer programs.
• Support continuous improvement in customer communication, shipment visibility, and execution quality.

Pay: $100,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person