Project Manager – New Customer Onboarding & Implementation
# Project Manager – New Customer Onboarding & Implementation **SML (Hong Kong) Limited** · Hong Kong · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role With a presence in over 30 countries, SML Group is the global end-to-end RFID and brand identification solutions provider, delivering proven results and rapid ROIs to brands in the new era of retailing. We offer innovative InspireTM and EcoInspireTM labeling and packaging products, high-performance RFID tags and encoding services across industries. Our proprietary software Clarity® is the only item-level RFID solution that is engineered and deployment-proven for vertical retailers and brand owners with stores. As an invaluable partner of brands, SML is committed to developing tech-driven solutions that power brand transformation and prosperity. The talent and commitment of our people are critical to our success. To support our rapid growth, our Hong Kong office is seeking high-caliber, experienced professionals to join us in the position: About the role The Project Manager is responsible for leading and coordinating the end-to-end onboarding and implementation of new customers following successful sales closure. The role ensures all cross-functional activities are planned, tracked, and executed according to the agreed timeline, enabling a smooth and successful customer go-live. The Project Manager acts as the central coordinator and project owner, driving progress, facilitating communication, managing risks, and ensuring accountability across all functions. Key responsibilities Develop and maintain detailed project plans, timelines, and milestones using project management tools (e.g., Gantt Charts) Establish project governance structure, meeting cadence, and reporting mechanisms Monitor project progress and proactively identify risks, issues, and bottlenecks Coordinate cross-functional project meetings and drive timely resolution of open actions Define project scope and implementation requirements based on customer commitments Obtain and manage customer go-live schedules in alignment with Sales and Customer Service teams Coordinate product rollout plans by product category, production location, and implementation phase Ensure production volume allocation and manufacturing site readiness are aligned with business requirements Coordinate vendor onboarding and vendor master setup with Customer Service and Finance Lead project status reviews during implementation and customer launch periods About you Bachelor's Degree in Business Administration, Supply Chain, Engineering, Operations Management, Information Systems, or related disciplines 5+ years of experience in Project Management, Customer Implementation, Operations, Supply Chain, Manufacturing, or related fields Experience coordinating cross-functional projects in a manufacturing or supply chain environment Project Planning & Scheduling Stakeholder Management Cross-Functional Leadership Risk Management Problem Solving & Decision Making Communication & Presentation Skills Customer-Focused Mindset ERP Systems Knowledge (D365 preferred) We offer competitive remuneration package and fringe benefit including 5-day work, double pay, discretionary bonus and medical insurance to the right candidates. Interested parties please do not hesitate to send your full resume with your current salary, expected salary and available date. Welcome to visit our website at www.sml.com All information provided will be treated in strict confidence and used solely for recruitment purpose. Only shortlisted candidates will be invited for interview. The Company will retain the applications for a maximum period of 6 months and may refer suitable candidates to other vacancy within the Group. Full-time
Наблюдалась 2026-10-15, впервые 2026-10-12, источник — Indeed.