Program Manager Faith Community Nursing: Spiritual Care

Primary Duties and Responsibilities

The Program Manager Faith Community Nursing provides operational, clinical, administrative, and strategic leadership for Hoag’s Faith Community Nursing (FCN) Program. The Manager directly supervises assigned nursing and administrative staff and is accountable for staffing, performance management, clinical practice, program operations, budget, quality, compliance, partnerships, documentation, and outcomes.

Builds and maintains community partnerships and establishes service expectations, role boundaries, communication processes, and escalation pathways for Hoag-supported activities. Leads Hoag’s hub-and-spoke FCN model by providing mission alignment, professional-practice guidance, education, coordination, and support for Hoag staff, faith-community partners, and partner-based FCNs. Leads the development, implementation, and maintenance of FCN policies, procedures, workflows, documentation standards, and role expectations. Assesses community needs and service gaps, guides responsible program growth, evaluates outcomes, and approves or recommends improvements based on mission alignment, safety, staffing, resources, and organizational priorities. Ensures public-facing education and materials are accurate, evidence-informed, accessible, culturally and spiritually respectful, and appropriately approved; represents the program to internal and external audiences.

Establishes approved services, role boundaries, workflows, communication standards, and escalation pathways and retains final authority for program, staffing, policy, budget, and operational decisions within delegated authority. Recruits, onboards, schedules, assigns, supervises, evaluates, coaches, and develops assigned staff; addresses performance, conduct, attendance, and competency concerns.

Travels locally to approved faith-community and community-partner sites, Hoag locations, senior centers, meetings, and community events. Evening or weekend work may be required. Performs other duties as assigned.

Education and Experience Required:

• Bachelor of Science in Nursing (BSN) required
• Master’s degree in Nursing, Public Health, Business Administration, Healthcare Administration, or a related field
• Previous formal people-management experience, including performance management, staff development, and work assignment.
• Program-development and operational-management experience.
• Completion of an approved Foundations of Faith Community Nursing within 12 months of hire.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

Preferred:

• Three years of Faith Community Nursing experience
• California Public Health Nurse certificate
• Experience managing community partnerships, volunteers, budgets, clinics, quality-improvement activities, and community events
• Public speaking and facilitation experience
• Bilingual ability in Spanish, Farsi, Korean, or Tagalog

License Required:

• Registered Nurse (RN) in the State of California - Current and in good standing, required upon hire
• California Driver's license

License Preferred:

N/A

Certifications Required

Current Basic Life Support (BLS) issued by the American Heart Association (AHA) required upon hire

Certifications Preferred

California Public Health Nurse certificate