Program Director (Co-Occurring Residential SUT Program)

SUMMARY:

The Program Director is responsible for all operational and administrative activities within the program. This position ensures that day-to-day operational systems are consistently utilized in the program and that services are delivered in a manner that promotes safe operations and excellence in service delivery. The Program Director works closely with the Clinical Supervisor and under the Director of Operations to ensure effective, efficient service delivery and represents the organization in a positive, professional image at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for direct oversight of all day-to-day operations and continual development and implementation of operational systems.
• Directly supervises the site’s Clinical Supervisor (administratively), Recovery Support Staff Supervisor and Part-Time Nurse.
• Ensures that the facility is organized, well-maintained and continually operated in a safe manner for residents, staff and others.
• In conjunction with the COO and Director of Operations, manages compliance-related activities and ensures ongoing compliance to BSAS, MassHealth and other payor requirements and maintains documentation to demonstrate compliance as appropriate.
• Serves as the Grievance Officer to investigate any complaints, grievances, or incidents for their program.
• In conjunction with the Clinical Supervisor and Director of Clinical Services, ensures that clinical services are being delivered according to Kincasa’s clinical design and schedule, and in an effective manner.
• Responsible for assisting in management and control of the budget/spending in the program, and provides input to leadership on development and revision of the budget
• Recruits and maintains a competent, diverse workforce at their location that supports Kincasa’s mission and vision, with an emphasis on quality of care.
• Ensures all personnel receive a comprehensive orientation to the program and receive required training upon hire, annually and as needed.
• Ensures all RSS staff and other direct service staff receive appropriate training on medication-self administration, food safety and CPR.
• Ensures that all staff-required training, fire drills, emergency drills and health and safety inspections are completed on time and documented appropriately.
• Responsible for ensuring medication processes are conducted according to agency protocols, including medication inventories, storage, control, counts, self-administration, documentation and destruction.
• Oversees ordering of all supplies, manages/tracks inventories and ensures the program has adequate supplies for continuous program operation.
• Responsible for management of food service including meals and snacks and transportation scheduling at their assigned location.
• Continually reviews performance and identifies areas for improvement in efficiency, effectiveness, access, satisfaction, and other outcomes.
• Coordinates the collection of program data and the accurate reporting of this data as needed; submits regular data reports to leadership as needed.
• Assists with behavior management, crisis management and other situations as needed.
• Performs other related duties as assigned.

QUALIFICATIONS ANDEXPERIENCE:

• Bachelor’s degree in related field preferred; however, relevant experience working with people in recovery from alcohol and/or drugs in operations of similar services or management may be substituted.
• Minimum of three (3) years of experience in substance abuse, mental health, working with people in recovery or other related behavioral health setting required.
• Minimum of one (1) year of supervisory experience and/or experience in a similar management position strongly preferred.
• Experience working with BSAS licensing requirements, in a residential treatment setting or other related experience preferred.
• Working knowledge of Microsoft Word, Excel and electronic health records required.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems, managing crises and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with residents, families, referral sources, staff and regulatory agencies.

Pay: $80,000.00 - $90,000.00 per year

People with a criminal record are encouraged to apply

Work Location: In person