Program Delivery Coordinator

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

Reporting to the Assistant Program Delivery Manager, the Program Delivery Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices. Amazon is a fast-paced, demanding corporate environment and JLL is here to provide professional, service excellence. You will respond to customer requests and inquiries to ensure on-site events are executed smoothly and professionally while coordinating resources for event space preparation. This role requires you to document trends and identify process improvement opportunities while influencing improvements to policies and procedures as related to internal events and spaces. You will process event requests and correspond with Amazon customers, coordinate and lead planning and walkthrough meetings, and disseminate information to large audiences. Your ability to provide on-site coverage and troubleshooting during high-impact events while organizing and compiling event data metrics is essential to success in this role. You will create and maintain standardized event documents, respond to and act on customer feedback, and support inter-vendor communications as part of the Amazon Meetings & Events program.

What your day-to-day will look like:

• Execute on-site events smoothly and professionally
• Respond to customer requests and inquiries
• Coordinate resources for event space preparation
• Document trends and identify process improvement opportunities
• Influence improvements to policies and procedures as related to internal events and spaces
• Process event requests and correspond with Amazon customers
• Coordinate and lead planning and walkthrough meetings
• Disseminate information to large audiences
• Provide on-site coverage and troubleshooting during high-impact events
• Organize and compile event data metrics
• Create and maintain standardized event documents
• Respond to and act on customer feedback
• Create and update various tracking and organizational documents
• Support inter-vendor communications
• Perform other duties as assigned by the Program Delivery Manager in support of the Amazon Meetings & Events program

Required Qualifications:

• Bachelor's Degree or event management and relevant hospitality experience
• 2+ years' experience in event coordination or event administrative support
• Proficiency with Microsoft Office
• High level of accuracy and attention to detail
• Positive, professional, customer-service oriented personality
• Excellent interpersonal and communication skills
• Ability to work independently with little direction
• Multitasking ability and attentiveness
• Poise and diplomacy in interactions
• Ability to apply principles of rational systems and interpret instructions in various forms
• Initiative to assume additional responsibilities
• Priority-setting and deadline-meeting skills
• Advanced competence with MS Office and other software programs
• Basic business math skills
• Effective verbal and written communication
• Excellent grammar and proofreading abilities
• Enthusiasm for building and maintaining event support
• Ability to move around office buildings and event spaces
• Capability to operate personal computer and software as appropriate for project and all other office equipment
• Meet highest attendance and punctuality requirements

Preferred Qualifications:

• Microsoft Visio or CAD experience
• Previous experience working in corporate event coordination
• Background supporting high-volume event programs
• Experience with event management software or platforms
• Knowledge of audio-visual equipment and technology used in corporate events
• Experience in hospitality or corporate services industry
• Familiarity with space planning and event logistics

Location: On-site

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

60,400.00 – 73,900.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Arlington, VA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.