Program Coordinator II

Overview

This is a one-year, full-time position supporting USU Extension's Utah Veterans Connection, Navigation & Resilience Network, a community-based veteran suicide prevention program funded by the U.S. Department of Veterans Affairs (VA) Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SSG Fox SPGP). The program connects veterans and their families, especially those not currently using VA services, to peer support, navigation, and VA care through community outreach, a family-first engagement model, and a team of Certified Peer Support Specialists (CPSS) and Family Peer Support Specialists (FPSS).

The Veteran Outreach & Peer Coordinator leads the program's outreach and peer workforce activities in Salt Lake and Tooele Counties. Primary responsibilities include coordinating veteran outreach events; leading marketing and promotion; managing agreements with the program's Community Advisory Board; helping recruit peer support specialists and supporting their training and connection to participants; and helping develop educational materials for the program's Veteran Enhancement

Training. This position is funded for one grant year, through September 30, 2027.

This position is classified at the Program Coordinator II level because it coordinates a federally funded, multi-county program with strict VA performance and reporting requirements; provides lead direction to a team of 12 peer support specialists; manages external advisory board agreements and community partnerships; and requires specialized knowledge of peer support and veteran suicide prevention.

Job offer is contingent upon the successful completion of a background check

Responsibilities

This position reports to USU Extension faculty (Professional Practice Assistant Professor) who oversees the program's outreach and peer workforce activities. The coordinator provides lead direction to the program's 12 hourly peer support specialists (6 CPSS, 6 FPSS), including scheduling, event staffing, and day-to-day coordination; clinical supervision of peers is provided by the program's clinical lead. The coordinator works closely with the program's Co-Project Directors, Veteran Systems Navigator, Program Manager, and evaluator, and may train and direct student employees and volunteers.

Typical Functions

• Outreach event coordination (primary function). Plans, coordinates, and runs veteran outreach events in Salt Lake and Tooele Counties, including resource fairs, family-focused events, and employer outreach. Coordinates venues, partners, logistics, and peer staffing; aligns events with the program's equine and outdoor engagement events; captures attendance and outreach contacts; and routes interested veterans and family members to the Veteran Systems Navigator for follow-up.
• Marketing and promotion (primary function). Develops and carries out the program's marketing plan for veterans and their families, including paid social media campaigns (e.g., Facebook, Instagram), flyers, rack cards, signage, and brochures. Promotes all program events and online enrollment, places materials with partners and community locations, and ensures promotion follows SSG Fox SPGP branding requirements.
• Peer recruitment and coordination (primary function). Helps recruit veteran Certified Peer Support Specialists (CPSS) and Family Peer Support Specialists (FPSS) for hire, working with partner organizations and the Utah peer support workforce network. Supports peer onboarding, schedules peers for outreach events, helps connect peers with participants referred by the Veteran Systems Navigator, and provides day-to-day lead direction to the peer team.
• Training and educational materials. Helps develop educational and training materials for the program's Veteran Enhancement Training (covering military culture, referral protocols, documentation, VA systems, warning signs, boundaries, and family engagement). Assists with delivering training to new and replacement peers and tracks training completion.
• Community Advisory Board and partner agreements. Manages agreements with Community Advisory Board members and event co-hosts, including scheduling quarterly meetings, maintaining documentation, and processing payments in accordance with university procedures. Serves as a point of contact for community partners and veteran-serving organizations.
• Data and documentation. Records event attendance, outreach contacts, peer event hours, and training completion in program data systems, and provides information needed for VA reporting. Maintains confidentiality of participant information in accordance with HIPAA and program policies.
• Program coordination. Participates in monthly program coordination meetings and coordinates with the Veteran Systems Navigator, Program Manager, clinical lead, county Extension staff, and partners to keep outreach, peer activities, and referrals aligned with program targets.
• Administrative support. Manages purchasing, travel arrangements, event supplies, and correspondence related to outreach, marketing, and peer activities.
• Required training. Completes required program trainings, including VA S.A.V.E., Columbia Suicide Severity Rating Scale (C-SSRS), QPR gatekeeper training, and HIPAA training.
• May train and direct student employees and volunteers.
• Performs miscellaneous job-related duties as assigned.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field plus two years of relevant work experience; or a master’s degree in a related field; or an equivalent combination of education plus experience is required.
• Related fields include social work, psychology, human services, public health, communication, or a closely related field.
• Position-specific requirements: current certification in good standing as a Certified Peer Support Specialist (CPSS) or
• Family Peer Support Specialist (FPSS) in Utah;
• Access to reliable transportation and the ability to travel regularly to Tooele County and occasionally elsewhere in Utah;

Preferred Qualifications

• Veteran of the U.S. Armed Forces or military family member, or experience working with veterans and military families.
• Experience coordinating community outreach, events, or promotional campaigns.
• Experience with social media marketing and creating promotional materials.
• Experience recruiting, training, mentoring, or leading peer support specialists.
• Experience developing training or educational materials.
• Training or experience in suicide prevention (e.g., QPR, ASIST, safety planning).
• Knowledge of VA health care, benefits, and veteran-serving organizations in Utah.
• Experience working in Salt Lake or Tooele County communities.

Required Documents

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Contact Informaiton for 3 Professional References to be typed at the beginning of the application.
• Answer the following questions within the applicaiton:
• This position requires regular travel to fulfill job responsibilities. Do you have access to reliable transportation to meet this requirement? Travel expenses are reimbursed.
• Do you have experience working or volunteering with veterans or active-duty military members?