Professional Services Technical Team Manager

Transform data into impact. Lead the team that delivers it.

At Speria, our mission is to transform the future of food systems by giving customers tools that turn data into insight and insight into impact. Our software helps organizations across the live animal protein supply chain improve performance through accurate reporting, connected systems, and actionable operational information.

We are hiring a Professional Services Technical Team Manager for North America. This is a hands-on player-coach role for a leader who can personally deliver complex reports and integrations, guide technical consultants, and help build a cohesive regional Professional Services team. You will work at the intersection of customers, data, enterprise software, technical delivery, and people leadership.

What you will do

• Lead and develop the North American Professional Services technical team, including coaching, performance support, career development, hiring, and onboarding.
• Partner with customers and internal stakeholders to understand business challenges, technical requirements, reporting needs, and implementation risks.
• Design, build, troubleshoot, and validate custom reports using SQL and relational databases.
• Build and support integrations between Speria applications and customer systems using APIs, databases, web services, and file-based exchanges.
• Create technical scoping documents, source-to-target mappings, implementation plans, and supporting documentation.
• Translate business requirements into practical technical solutions and guide team members through delivery.
• Identify and resolve reporting, data-quality, integration, and project-delivery challenges.
• Partner closely with Project Deployment on customer discovery, testing, validation, go-live, and post-implementation optimization.
• Create strong team communication and delivery rhythms while helping the group work toward shared standards and goals.
• Support customer value and services revenue by delivering high-quality, quotable Professional Services work.

What you bring

• Strong hands-on SQL experience, including query development, report building, troubleshooting, data validation, and data analysis.
• Experience working with relational databases and learning complex database structures.
• Professional Services, implementation, technical consulting, or enterprise-software delivery experience.
• Experience with REST APIs, web services, system integrations, ETL/data movement, or file-based exchanges.
• Experience gathering requirements and translating business needs into technical solutions.
• Experience working directly with customers, stakeholders, or end users.
• People leadership or demonstrated project leadership involving delegation, coaching, work review, and accountability for others.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Ability to manage multiple priorities in a dynamic customer-delivery environment.
• A bachelor’s degree in Computer Science, Information Systems, Business Analytics, Engineering, or a related field, or equivalent practical experience.

Helpful experience

• C#, .NET, Python, Java, or another programming or scripting language.
• SQL Server, SaaS platforms, cloud applications, ERP systems, or business intelligence tools.
• Data migration, data pipelines, APIs, technical mappings, or complex enterprise integrations.
• Agile or Scrum delivery environments and project-management tools such as Wrike.
• Agriculture, food production, manufacturing, supply chain, or another operational industry with specialized terminology and calculations.

How you will work

• This is a manager role with a significant hands-on technical component. You should expect to deliver work directly and guide others, not operate as a hands-off people manager.
• The position reports to the North America Regional Project Deployment Manager and leads the North American Professional Services resource team.

Why join Speria

• A rare opportunity to shape and develop a regional team during an important organizational transition.
• Work that combines technical depth, customer partnership, and people leadership.
• Direct influence on reporting accuracy, integration success, operational efficiency, customer adoption, and long-term customer value.
• A mission-driven environment focused on improving how data supports global food production.

Speria is committed to building a workplace where people can contribute, grow, and do meaningful work. We welcome applicants whose experience reflects the capabilities required for the role, including candidates whose leadership experience has been gained through formal management or substantial team-lead responsibility.

Speria delivers operational intelligence solutions for food systems, helping producers and integrators improve efficiency, build predictability and enable greater productivity. This means improving feed conversion, reducing waste and emissions, and supporting animal health and welfare.