Product Strategy & Delivery Lead

We are looking for an experienced Product Manager/ Product owner to own the business direction, priorities, and outcomes of Engage, an enterprise platform. This role will focus on understanding business needs, defining product requirements, managing the product backlog, and ensuring that product releases deliver measurable business value.

The ideal candidate will have experience managing enterprise software products or complex internal platforms, strong business analysis and stakeholder management skills, and the ability to independently drive product decisions in collaboration with technical and delivery teams.

This is a business-focused product management role. The Product Manager will own the why and what of the product, while partnering with the Technical Product Manager, Architecture, and Delivery teams on technical capabilities and execution.

Key Responsibilities

Product Strategy and Roadmap

• Own product direction, business outcomes, value proposition, KPIs, and roadmap priorities for Engage.
• Identify customer and stakeholder problems and translate them into clear product objectives.
• Define business-feature priorities based on business value, customer needs, feedback, and strategic goals.
• Maintain the product business case, value hypotheses, and benefits realization metrics.

Business Discovery and Requirements

• Lead business discovery sessions to understand stakeholder needs, user personas, business processes, and pain points.
• Document current-state and future-state processes, business rules, exceptions, and success criteria.
• Translate ambiguous business requirements into clear, actionable product requirements and user stories.
• Define measurable outcomes and testable business acceptance criteria.

Product Backlog and Prioritization

• Own and maintain the business-feature backlog, ensuring requirements are complete, prioritized, and aligned with business objectives.
• Make informed decisions on MVP scope, feature priorities, and trade-offs.
• Review and address duplicate, outdated, or low-value enhancement requests.
• Ensure business problems and expected outcomes are clearly defined before technical discovery begins.

Stakeholder Management

• Build and maintain strong relationships with Engage stakeholders across business and technology teams.
• Lead regular business discussions and stakeholder forums, including Audit, Tax, and Advisory stakeholders.
• Facilitate discussions to resolve competing priorities and reach agreement on product requirements.
• Communicate product direction, decisions, priorities, and expected business outcomes effectively.

UAT, Release Readiness, and Adoption

• Coordinate business User Acceptance Testing (UAT) and obtain business acceptance.
• Work with technical and delivery teams to ensure releases meet business requirements.
• Plan stakeholder communications, user training, and business readiness activities.
• Track post-release feedback, product adoption, and realized business benefits.
• Recommend product improvements and future investments based on performance and user feedback.

Production Support and Product Triage

• Assess the business impact, urgency, and priority of production issues and enhancement requests.
• Determine stakeholder communication requirements and business-level next steps.
• Coordinate with the Technical Product Manager for technical investigation and resolution.
• Balance production needs with roadmap priorities and ongoing product improvements.

Collaboration and Role Boundaries

• Technical Product Manager: Owns technical discovery, technical capabilities, non-functional requirements, technical dependencies, sequencing, and technical readiness.
• Delivery / Program Management: Owns integrated schedules, milestones, cross-team dependencies, delivery governance, risks, issues, and escalations.
• Architecture: Owns architectural standards, constraints, target design, and final architectural decisions.
• Product Manager: Owns business value, product priorities, requirements, business acceptance, adoption, and measurable outcomes.

Required Qualifications

• 5+ years of experience in Product Management, Product Ownership, or a similar role, preferably with enterprise software products or complex business platforms.
• Demonstrated experience owning product roadmaps, feature prioritization, and business outcomes.
• Strong business discovery and requirements-gathering skills.
• Ability to translate complex or ambiguous stakeholder needs into clear business requirements, user stories, business rules, and acceptance criteria.
• Experience managing and prioritizing product backlogs and making MVP and scope trade-offs.
• Strong stakeholder management, communication, facilitation, and decision-making skills.
• Experience coordinating UAT, business acceptance, release communications, training, and product adoption.
• Working experience with Agile or SAFe delivery environments.
• Hands-on experience with Azure DevOps or similar product backlog and work management tools.
• Ability to work independently and drive business decisions while collaborating effectively with technical and delivery teams.

Preferred Qualifications

• Experience working in professional services or complex, multi-stakeholder enterprise environments.
• Experience supporting Audit, Tax, Advisory, Finance, Compliance, or other business functions.
• Experience managing internal enterprise platforms or business-critical applications.
• Familiarity with product analytics, adoption metrics, customer feedback, and benefits realization.
• Relevant certifications in Product Management, Agile, or SAFe are an advantage.

Key Success Measures

• Independently lead business discovery and stakeholder discussions.
• Maintain a clear, prioritized, and outcome-driven product backlog.
• Ensure requirements and acceptance criteria are complete before technical discovery.
• Improve alignment between business stakeholders, the Technical Product Manager, and delivery teams.
• Ensure releases are supported by business UAT, stakeholder communication, training, and adoption plans.
• Track product adoption, business value, and opportunities for improvement.

About the Role

This contract opportunity is suited to a business-oriented Product Manager who enjoys solving complex business problems, working with diverse stakeholders, and translating business needs into clear product outcomes. The role offers significant ownership of product priorities, requirements, and value realization.

Pay: $101,000.00 - $200,000.00 per year

Work Location: Remote