Product Manager
# Product Manager **Care Connect** · Abbotsford VIC · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Posted: 02/10/2026 Closing Date: 31/10/2026 Job Type: 3. Maximum Term - Full Time Location: Abbotsford Job Category: Marketing & Communications Job Description Full-Time | 12 -month Maximum Term Contract with potential to extend Abbotsford, VIC based At Care Connect, we're proud to be one of Australia's leading not-for-profit home care specialists. Since 1994, we've been helping people live independently, confidently and happily at home. We support clients across Victoria, New South Wales and Queensland through personalised care and trusted partnerships that make life easier. We're embarking on an exciting transformation journey and are seeking an experienced Product Manager to join our Growth & Partnerships team in a newly created role. This is a rare opportunity to build product management capability from the ground up and play a key role in delivering Care Connect's five-year strategic ambition. You'll work at the intersection of client experience, growth, operations, finance and innovation to develop products and service offerings that create meaningful value for our clients while supporting organisational growth and sustainability. About the role Reporting to the Head of Growth & Partnerships, the Product Manager will lead the development, launch and continuous improvement of products and service offerings across the organisation. Working closely with stakeholders across the business, you'll translate client insights, market opportunities and strategic priorities into practical, scalable and commercially sustainable products that improve outcomes for older Australians. This role spans the full product lifecycle, from identifying opportunities and defining value propositions through to testing, implementation, adoption, performance monitoring and lifecycle management. Key responsibilities - Build strong relationships with stakeholders across client experience, operations, finance, quality, marketing, digital and governance teams. - Translate client insights, service design outputs and market intelligence into practical product solutions. - Develop product concepts, value propositions, business requirements and implementation plans. - Support product communication, change management and organisational adoption. - Coordinate product development, testing, piloting, launch and adoption activities. - Establish and monitor product performance measures, including client outcomes, adoption, quality and commercial performance. - Analyse data, stakeholder feedback and market trends to drive continuous improvement. - Identify opportunities to improve client outcomes, service accessibility, operational efficiency and sustainable growth. - Develop and maintain product strategies, roadmaps and lifecycle plans aligned with organisational priorities. - Recommend whether products should be improved, scaled, enhanced or retired based on performance and evidence. Why join Care Connect? Care Connect is one of Australia's leading not-for-profit home care specialists, supporting people to live happily at home for life. Since 1994, we've partnered with tens of thousands of Australians, delivering personalised supports that enable confidence, connection and purpose. Our work is guided by our CARE values - Collaboration & Courage, Authenticity, Respect and Excellence - and a genuine commitment to putting clients first. We offer: - A unique opportunity to establish and shape a newly created Product Manager function. - The chance to influence organisational strategy and long-term growth. - Flexible and hybrid working arrangements. - Competitive salary package. - NFP salary packaging benefits of up to $18,500 per year. - A collaborative and purpose-driven culture. - Ongoing professional development opportunities. - Employee Assistance Program. - Discounted health insurance and wellbeing benefits, including Fitness Passport. - Meaningful work that improves the lives of older Australians. About you You'll be a curious, commercially minded and client-focused professional who enjoys turning ideas into practical solutions. You're equally comfortable analysing data, facilitating stakeholder conversations and navigating ambiguity to deliver outcomes. You have a strong understanding of product development and the ability to balance client needs, operational realities and commercial sustainability. To be successful, you will have: - Experience in Product Management, Service Design, Innovation, Project Delivery or a similar role. - Experience developing and implementing new products, services or customer experiences. - The ability to translate customer insights, business priorities and market opportunities into practical solutions. - Strong commercial acumen, including an understanding of product performance, sustainability and value creation. - Experience using data, customer feedback and performance measures to inform decisions. - Excellent stakeholder engagement and influencing skills. - Strong project planning, organisation and delivery capability. - Experience working collaboratively across multiple business functions. - Excellent written and verbal communication skills. - Confidence working in an environment where new ideas are tested, refined and improved. Highly regarded - Experience within aged care, home care, healthcare, disability, community services or other human services sectors. - Experience in service design, customer experience, innovation or business transformation. - Qualifications or certifications in Product Management, Service Design, Agile, Change Management, Project Management or Continuous Improvement. - Knowledge of aged care funding, regulation and service delivery models. Employment requirements Successful candidates will be required to provide: - Current Police Check - Working with Children Check - Evidence of the right to work in Australia As part of our recruitment process, candidates will be required to complete psychometric assessments. If you're passionate about creating products and services that genuinely improve people's lives, we'd love to hear from you. Apply now by submitting your resume and a cover letter outlining your suitability for the role. To request a position description or a confidential discussion, please contact Karen Hemsley – Talent Acquisition Lead at careers@careconnect.org.au. We're reviewing applications on an ongoing basis and may appoint before the advert closes, so apply early to avoid missing out. We will not consider unsolicited resumes from recruitment agencies – thank you.
Наблюдалась 2026-10-04, впервые 2026-10-02, источник — Indeed.