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Product Engineer

Komodor · Удалённо · United States

# Product Engineer **Komodor** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Product-Engineer]` `[Solutions-Engineer]` `[Solutions-Architect]` `[Technical-Account-Manager]` `[Product-Manager]` `[Product-Development-Engineer]` `[Product-Design-Engineer]` `[Product-Engineering]` `[Product-Software-Engineer]` `[Products-Engineering]` --- ### About the Role Description Who are we? Komodor is an Agentic Operations Platform for mission-critical production environments.We help enterprises to build custom agents under shared governance and context, and orchestrate them in end-to-end workflows for AI SRE, AI Software Operations, and Cost Optimization. With $90M in funding we're leading the autonomous infrastructure shift. About the Role: We are looking for a Product Engineer to join our Product organization and become the bridge between our customers and our product. In this role, you will lead a major strategic initiative: driving the expansion of our customers from our Kubernetes management platform to a next-generation platform designed to build, manage, monitor, and operate custom-built internal agents running on production-grade services. You will directly own the success of this flagship rollout - ensuring seamless customer onboarding, active platform adoption, and enabling teams to successfully create and manage production-grade agents. In addition to leading this core migration, you will work closely with a portfolio of customers, becoming a trusted partner within their teams and helping them get maximum value from Komodor . At the same time, you’ll bring the customer voice back into Product - sharing feedback, identifying recurring needs, and collaborating with Engineering and Product teams to continuously refine the platform. This is a highly hands-on role that combines technical expertise in cloud-native platforms, project management, customer-facing skills, and strong cross-functional execution. What You'll Do - Lead the core migration & deployment initiative: Own the end-to-end rollout and customer migration from our older Kubernetes management system to our new agent-centric platform. - Drive product-led customer adoption and value: Lead customer success from the product side by guiding customers through building, managing, monitoring, and operating their custom-built agents on production-grade infrastructure. - Measure and deliver key success outcomes: Take accountability for key performance metrics including migration completion, overall platform adoption, and customer success in deploying and operating production-grade internal agents. - Become part of the customer’s team: Understand their organization, technical environment, workflows, and challenges, providing guidance on how they can best build and run custom agents within the new environment. - Drive implementations: Lead hands-on technical onboarding and implementations to ensure customers move smoothly from initial adoption to sustainable, production-grade usage. - Identify expansion opportunities: Map customer organizations, identify new use cases for internal agent creation, and expand platform usage across teams and business units. - Connect customers with Product & Engineering: Act as the voice of the customer internally, translating complex technical feedback, agent deployment bottlenecks, and feature requests into actionable product updates. - Work cross-functionally: Partner closely with Product, Engineering, Sales, and Customer Success (CS) to maintain alignment and ensure a unified rollout strategy. - Be hands-on: Combine deep technical understanding, project management, and execution skills to solve complex customer challenges and make things happen. Requirements - Strong technical background in areas such as DevOps, SRE, infrastructure, cloud-native platforms, Kubernetes, or platform engineering. - Proven track record in leading complex technical migrations, rollout initiatives, or platform transitions for customer environments. - Experience working directly with customers in a Solutions Architect, Solutions Engineer, Technical Account Manager, DevOps, or similar technical customer-facing role. - Deep understanding of Kubernetes, containerization, modern cloud-native architectures, and production-grade service infrastructure. - Familiarity or strong interest in AI/internal agent creation, execution environments, and operational monitoring framework. - Strong problem-solving and analytical skills, with a creative and practical approach to solving migration and adoption challenges. - Excellent communication and interpersonal skills, with the ability to build trust and work effectively with both internal teams and external customer stakeholders. - Strong project management skills and the ability to take ownership, coordinate multiple internal cross-functional stakeholders (Product, Engineering, Sales, and CS), and drive complex deployments through to completion. - High emotional intelligence and the ability to navigate complex customer environments and organizational change management. - A hands-on mindset - someone who enjoys getting into technical details, troubleshooting complex architectures, and driving execution. Originally posted on Himalayas

Наблюдалась 2026-10-06, впервые 2026-10-06, источник — Himalayas (JSON API).

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