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Product Coordinator - MarTech Platform and Governance

EXL · Удалённо · Canada

# Product Coordinator - MarTech Platform and Governance **EXL** · Canada · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Product-Coordinator]` `[MarTech-Coordinator]` `[Marketing-Technology-Coordinator]` `[Product-Operations-Coordinator]` `[Project-Coordinator]` `[Martech-Product-Management]` `[Digital-Product-Coordinator]` `[Marketing-Technology-Product-Management]` --- ### About the Role JOB TITLE: Product Coordinator - MarTech Platforms & Governance LOCATION: Remote JOB DESCRIPTION - The Product Coordinator - MarTech Platforms & Governance plays a critical role in supporting the operational scale and governance of the organization's multi-tenant MarTech ecosystem. This role is responsible for managing intake processes, coordinating user access and recertification, and enforcing platform governance across a suite of MarTech solutions, including Adobe Experience Cloud and Adobe Experience Platform. - Partnering closely with Product Management leadership, Solutions Architecture, and the Director of MarTech Strategy & Operations, this role drives consistency, transparency, and operational efficiency across internal and external stakeholders. Key Responsibilities - Own and manage centralized intake process for MarTech requests. - Serve as the central coordination point for MarTech intake and issue escalations. - Track and report on intake SLAs, request status, and prioritization outcomes. - Coordinate user access requests across MarTech platforms. - Support quarterly user access recertification processes. - Maintain governance logs and platform standards. - Coordinate governance forums and triage meetings. - Document decisions and maintain repositories. - Track platform adoption, usage trends, and open issues. - Assist with UAT coordination, release tracking, and communication. Required Qualifications - 4-6 years of experience in a coordination, operations, or MarTech support role. - Experience with enterprise marketing technology platforms. - Strong organizational and process management skills. - Experience managing intake systems and workflows. - Ability to manage multiple requests and stakeholders. - Strong communication skills. - Proficiency with Excel, PowerPoint, Jira, Workfront, or similar tools. Preferred Qualifications - Familiarity with Adobe platforms such as AEP, AJO, CJA, AEM, and Workfront. - Experience supporting governance or access management processes. - Familiarity with Jira, ServiceNow, or Workfront. - Exposure to enterprise-scale governance environments. - Exposure to digital marketing or customer journey management. - Experience supporting issue escalation workflows. - Familiarity with user access controls and audit processes. Key Success Factors - Maintains high accuracy and consistency. - Improves transparency and responsiveness. - Supports scalable governance. - Builds strong stakeholder relationships. - Demonstrates ownership and proactive problem-solving. Originally posted on Himalayas

Наблюдалась 2026-10-04, впервые 2026-10-04, источник — Himalayas (JSON API).

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