Product Analyst

Closing date for applications: 12/11/2026

Location London, United Kingdom

Job typePermanent | Contract typeFull Time

Hybrid

You’ll split your time between working from home and at one of our offices, hubs or customer locations. Most hybrid roles require a minimum of two days a week in the office, with some roles requiring more frequent on-site collaboration.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

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Power up what you do

This role is in Mettle

Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account).

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Product Analyst

• Take on a new challenge and help us design, develop and launch new products
• You’ll be joining the Mettle Product team focussed on supporting the delivery of product improvements to customers and colleagues
• We’ll look to you to support the team to prioritise the most impactful changes for customers

What you'll do

In this role, you’ll work with Product Owners and their cross-functional squads to support prioritisation and requirements gathering of the improvements we make to customer journeys and colleague tooling. As a Product Analyst, collaborate with Data and Product teams to enable a data-driven approach to product development. You’ll source and analyse data in order to understand customers, feature performance and support Product team backlog prioritisation.

In addition, you’ll also be:

• Supporting Product Owners with documenting requirements and user stories for product build and feature delivery processes
• Supporting key third party relationships to enhance overall value delivered to Mettle and our customers
• Supporting with product management tasks and wider risk assessment processes
• Reviewing, validating and create clear and concise product documentation to enable efficient support for customers

The skills you'll need

To thrive in this role, you'll need strong stakeholder management, amazing

communication and interpersonal skills.

You’ll also need:

• High attention to detail including proven ability to manage multiple priorities
• Experience working in business analysis or demonstrated ability to document business requirements and/or user stories in a clear and understandable manner
• Experience working collaboratively in cross-functional teams, focussed on achieving organisational goals
• To be an entrepreneurial and creative thinker

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.