Pre-Owned Sales Manager

Pre-Owned Sales Manager will contribute to the department's success by managing lease returns and acquisitions. This role will also process CA DMV-compliant purchase paperwork, manage inventory quality, manage wholesale versus retail disposition, and all other Pre-Owned Department management tasks.

REQUIREMENTS AND QUALIFICATIONS

• High school diploma or equivalent
• Valid California driver’s license and insurable
• California Automotive Salesperson license
• Previous sales experience
• Basic understanding of vehicle financing
• Knowledge of Tekion CRM preferred
• Effective relationship-building skills including post sale relationship management skills
• Demonstrate subject matter expertise
• Effective communication skills in dealing with customers, employees, and business partners; ability to communicate enthusiasm for vehicle brands; excellent
• Customer service, interpersonal, and verbal and written communication skills
• Attention to detail, excellent organizational skills, superior time management skills, ability to work as a team and with minimal supervision
• Flexible and ability to adapt to the demands of business needs

DUTIES AND RESPONSIBILITIES

• Oversee pre-owned sales personnel and support staff
• Understand vehicles sold by O’GARA by studying characteristics, capabilities, and features; compare and contrast competitive models
• Qualify buyers by understanding prospective customers’ requirements and interests; matching requirements and interests to various models; building rapport
• Demonstrate operation of vehicles in the showroom by explaining characteristics, capabilities, and features; test drive vehicles with customers; explain vehicle warranties and services
• Close sales by overcoming objections; asking for sales; negotiating price
• Provide new vehicles to customers through an established delivery process, ensure that the customer understands the vehicles’ operating features, warranty, and all paperwork
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long-term clientele including suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
• Provide sales management information by completing reports
• Update job requirements and vehicle brand knowledge by participating in educational opportunities; reading professional publications
• Enhances O’GARA’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Periodically perform other job-related duties as assigned by management, including assisting with the work of other members of Sales Dept. if business necessitates

EMPLOYEE BENEFITS

• Health, Dental and Vision coverage for Employee
• Paid time off
• Employee vehicle purchase plans
• Discounts on products and services
• Paid training and growth opportunities
• 401(k) Plan

Compensation: $75-$95k/ annually plus commission