Pre-Owned Sales Executive/Assistant

The Pre-Owned Sales Executive/Assistant is responsible for supporting the day-to-day operations of the Pre-Owned Department. This role combines sales, inventory management, administrative work, and after-sales coordination, to ensure efficient operations and excellent customer service. The position also assists in marketing pre-owned vehicles and maintaining accurate records while helping achieve the department's sales objectives.

Key Duties and Responsibilities

Inventory Management

• Maintain an updated inventory list of all pre-owned vehicles.
• Monitor unit availability, stock movement, and inventory status.
• Prepare and submit regular inventory reports to the Department Head.
• Ensure all vehicle information, specifications, pricing, and photos are accurate and updated.
• Coordinate vehicle arrivals, releases, and transfers when necessary.

Sales Operations

• Assist in achieving monthly and quarterly sales targets.
• Handle customer inquiries through walk-ins, phone calls, social media, and online platforms.
• Conduct vehicle presentations and test drive arrangements.
• Prepare quotations and explain financing, trade-in, and payment options.
• Negotiate offers with clients while ensuring profitability and compliance with company policies.
• Close sales transactions and maintain strong customer relationships.

Documentation & Records Management

• Maintain complete and organized documentation for all pre-owned vehicles.
• Prepare and monitor sales documentation from reservation to vehicle release.
• Ensure completeness of ownership, registration, and supporting documents.
• Maintain accurate sales records and submit periodic sales reports
• Coordinate with accounting, finance, and administration for document processing.

After-Sales & Vehicle Preparation

• Coordinate vehicle inspections, repairs, detailing, and reconditioning before sale.
• Monitor the progress of after-sales work with suppliers and service providers
• Help coordinate warranty concerns or customer requests after delivery when applicable.
• Follow-up on pending repairs and service schedules.

Marketing & Social Media

• Create and post advertisements for available pre-owned units across social media platforms and online marketplaces.
• Ensure vehicle listings contain accurate specifications, pricing, and high-quality photos.
• Respond promptly to online inquiries and generate qualified sales leads.
• Assist in planning and executing digital marketing campaigns for the Pre-Owned Department.
• Monitor online engagement and recommend strategies to improve lead generation.

Reporting & Administrative Support

• Prepare weekly and monthly sales, inventory, and activity reports.
• Monitor key departmental performance metrics.
• Maintain organized electronic and physical filing systems.
• Assist in preparing presentations and reports requested by management.
• Perform general administrative duties that support department operations.

Coordination & Communication

• Coordinate with internal departments including Sales, Service, Finance, Accounting, and Administration.
• Liaise with external suppliers, detailing shops, service providers, and customers regarding vehicle preparation and documentation.
• Ensure timely communication of vehicle status, documentation updates, and delivery schedules.

Other Duties

• Perform other tasks and special projects assigned by the Pre-Owned Department Head.
• Support continuous improvement initiatives within the department.
• Uphold company policies, ethical standards, and customer service excellence in all transactions.

Qualifications

Educational Attainment: College Graduate

Experience in related work: Sales, Management, Marketing

Pay: Php25,000.00 - Php32,437.50 per month

Benefits:

• Company Christmas gift
• Discounted lunch
• Employee discount
• Health insurance
• On-site parking
• Opportunities for promotion
• Pay raise

Ability to commute/relocate:

• Mandaluyong: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Sales: 1 year (Required)

Work Location: In person