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Poker Brush Attendant - Poker Operations

seminolehardrockHard Rock Hotel & Casino Bristol

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

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Meet and greet guests.

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Answer telephone in Poker area and questions from potential players.

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Maintain waiting lists for all Poker games using the Bravo system.

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Open and maintain games.

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Page players when seats are available and escort players to tables as needed.

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Provide buy-ins to players as needed.

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Perform credits and fills with Dealers.

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Transport cash and chips to and from Poker Cage as needed.

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Wash and reset decks as assigned.

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Maintain constant contact with Floor person to ensure proper servicing of guests.

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Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.

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Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

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Promote positive guest and team member relations at all times.

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Maintain a clean, safe, hazard-free work environment within area of responsibility.

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Perform other duties as assigned

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EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

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High school diploma or equivalent required. Prior guest service, poker experience and/or poker certificate preferred.

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ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

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Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.

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Must successfully pass background check.

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Must successfully pass drug screening.

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Must be twenty-one (21) years of age.

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Must be able to work holidays and weekends, as well as flexible shifts.

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KNOWLEDGE OF:

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Pertinent federal, state, and local laws, codes, and regulations.

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Hard Rock operations.

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Policies and procedures as well as knowledge of and ability to identify various cheating techniques.

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ABILITY TO:

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Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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Solve practical problems and deal with a variety of situations.

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Be flexible to work varying shifts and time schedules as needed.

PAY RANGE:

$2 - $25/Hourly

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