Plant & Maintenance Manager

NEYRA Industries is a family-owned company built on a foundation of quality and integrity. We have over 50 years of experience and innovation in the pavement maintenance and athletic surface industry . We are currently looking for a Plant & Maintenance Manager to join our team.

The Plant & Maintenance Manager is responsible for managing the day-to-day administration and operations of the plant including training, production, continuous improvement as well as equipment and facility maintenance. This role also works closely with customers and the sales team, so strong customer service and clear, professional communication skills are essential.

Key performance objectives in order of priority with ideal time allocation are:

• Ensuring all plant personnel act in alignment with Neyra’s core values and core purpose and safely perform all job responsibilities while meeting performance standards.
• Efficiently and safely managing day-to-day plant operations to produce quality products and meet customer’s needs.
• Ensuring all plant equipment is properly maintained to achieve efficiency and productivity levels required to meet customer demands.
• Managing day-to-day plant administration and overseeing and controlling production expenses within budget.
• Proactively reaching out to customers to understand their needs and scheduling requirements while building long- term relationships that generate repeat business.
• Supporting the sales team and delivering excellent customer service through prompt, clear and professional communication with customers, vendors and coworkers.

Interpersonal Responsibilities

• Models Neyra’s core values and consistently communicates the company’s purpose to production team members.
• Provides plant personnel with feedback on performance. Identifies development needs and provides training and coaching on job-related knowledge and skills including equipment, work instructions, and standard operating procedures.
• Shares information and best practices with peers and assists with troubleshooting issues and developing solutions.
• Communicates in a clear, timely and professional manner, both verbally and in writing, with plant personnel, customers, vendors, sales and management. Represents Neyra professionally in every customer and team interaction.

Operational Responsibilities

• Applies clear understanding of customer lead times and in-stock inventory to properly prioritize daily production schedules and shipments.
• Serves as a responsive and courteous point of contact for customer inquiries regarding orders, shipments and product quality. Follows up promptly and keeps customers and sales informed until issues are fully resolved.
• Monitors job status and daily workflow. Manages the details in the schedule, takes appropriate actions to resolve issues and makes adjustments as required to ship products on time.
• Manages plant maintenance activities. Develops and implements preventive maintenance procedures and frequency schedules. Hands-on mechanical maintenance, as needed, including, but not limited to hydraulics, compressors, boilers, etc.
• Supports the sales team by providing accurate, timely information on production capacity, lead times, product availability and product specifications. Participates in customer calls, plant tours or site visits as needed to help win and retain business.
• Manages finished goods and coordinates logistics for outbound shipments. Maintains visual control of in-stock raw materials and places orders to replenish inventory as required.
• Ensures quality controls and checks are followed by Batch Makers and Loaders. Assists with troubleshooting quality issues and determines if a product meets Neyra’s standards and can be shipped to the customer.
• Troubleshoots customer complaints with product quality, determines root causes of problems and takes the necessary action to resolves any issues.
• Conducts periodic quality control testing on products. Submits samples to the Vice President, Research & Development for analysis and adjusts formulas for products not meeting viscosity or color specifications.
• Participates in trial runs for new products under development.
• Reports on vendor performance and communicates issues with raw material defects, availability, and delivery.
• Coordinates setting up and onboarding new customers with sales. Ensures customer requirements for tanks, materials, and delivery are clearly understood. Processes required paperwork and documentation and initiates account changes for existing customers.
• Creates a call schedule to contact customers to discuss order projections. Applies information to develop plans for reducing order cycles and leveling production schedules.
• Oversees plant compliance with environmental standards and implements safety and OSHA requirements on the production floor. Communicates concerns and resolves problems in these areas. Implements procedures to ensure the plant is clean, safe and secure at all times.

Organizational Responsibilities

• Participates in developing the capital budget and determining priorities and allocation of resources.
• Participates in conference calls led by the National Operations Director.
• Reviews production and safety issues, trends and continuous improvement opportunities.
• Assists the National Operations Director with internal plant audits, benchmarking plant productivity, and standardizing production processes.

Performance Factors: The key competencies described here are core abilities that translate into desired on-the-job behaviors which contribute to the person successfully carrying out the assigned duties and responsibilities of this job.

• Leadership: Inspires others with a compelling vision; takes risks for the sake of principles, values or missions; builds trust and demonstrates integrity with noticeable congruence between words and actions (walks their talk); demonstrates optimism and positive expectations of others; delegates appropriate responsibilities and authority; involves people in decisions that affect them; addresses performance issues promptly, fairly and consistently; adapts methods and approaches to the needs and motivations of others; makes decisions to avoid or mitigate the negative consequences for people; demonstrates loyalty to constituents.
• Decision Making: Demonstrates an ability to make difficult decisions in a timely manner; gathers relevant input and develops a rationale for making decisions; evaluates the impact or consequences of decisions before making them; acts decisively despite obstacles, resistance or opposition; accepts consequences of decisions; willing to correct erroneous decisions when necessary; defends rationale for decisions when necessary.
• Personal Accountability: Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others; maintains personal commitment to objectives regardless of the success or failure of personal decisions; applies personal lessons learned from past failures to moving forward in achieving future successes.
• Teamwork: Respects team members and their individual perspectives; makes team mission and objectives a priority; works toward consensus when team decisions are required; meets agreed-upon deadlines on team assignments and commitments; shares responsibility with team members for successes and failures; keeps team members informed regarding projects; supports team decisions; recognizes and appreciates the contribution of team members; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members; raises and/or confronts issues limiting team effectiveness.
• Customer Focus: Consistently places a high value on customers and all issues related to customer; objectively listens to, understands and represents customer feedback; anticipates customer needs and develops appropriate solutions; meets all promises and commitments made to customers.
• Communication: Communicates clearly, concisely and professionally, both verbally and in writing; listens actively and confirms understanding; tailors messages to the audience, whether plant personnel, customers, sales or management; provides timely updates and keeps others informed; handles difficult conversations with tact and respect.
• Flexibility: Responds promptly to shifts in direction, priorities and schedules; demonstrates agility in accepting new ideas, approaches and/or methods; effective in juggling multiple priorities and tasks; modifies methods or strategies to fit changing circumstances; adapts personal style to work with different people; maintains productivity during transitions, even in the midst of chaos; embraces and/or champions change.
• Goal Achievement: Establishes goals that are relevant, realistic and attainable; identifies and implements required plans and milestones to achieve specific business goals; initiates activity toward goals without necessary delay; stays on target to complete goals regardless of obstacles or adverse circumstances.

Qualifications and Requirements:

• High school diploma or equivalent.
• Previous experience in plant management or manufacturing leadership.
• Experience in a manufacturing environment.
• Excellent communication skills, both verbal and written.
• Excellent customer service skills for both internal and external clients.
• Strong organizational and multitasking abilities.
• Ability to use hand tools and trades type tools.
• Ability to read, write and communicate in English.

Physical Requirements:

Required to bend, kneel, stoop, crawl and climb ladders as well as stairs and other equipment. Required to stand and walk. Maximum unassisted lift = 50lbs. Required to communicate with others.

Environmental Requirements:

Inside average factory building – not uniformly heated or air-conditioned. Exposed to dust, oil, grime, smoke, fumes and industrial lubricants. Noise level moderate. Exposed to grinding and welding debris. Required to abide by all safety regulations.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Manufacturing: 3 years (Preferred)
• Management: 3 years (Preferred)
• Maintenance: 3 years (Preferred)

Ability to Commute:

• Trenton, NJ 08619 (Required)

Work Location: In person