Planning Team Leader
# Planning Team Leader **Desoutter GmbH** · Warrington · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Your role The role involves taking the lead of a team of service planners who organise the day-to-day activities of our field service engineers. The successful individual will be responsible for guaranteeing efficient operations through ensuring all planned service requirements are met in a timely and cost-effective manner. Key responsibilities - Manage the service planners across the business in UK & Ireland ensuring engineers and systems are utilised efficiently. - Ensure all team members are trained on relevant platforms. - Effectively manage the use of the SAP planning systems, ensuring they are utilised by the team effectively. - Carry out day-to-day people management administrative tasks for the planning team, such as annual leave approvals and performance feedback appraisals. - Set engineer’s work schedules in order to maximise efficiency and minimise non utilised hours. - Liaise with customers by phone or e-mail to arrange and confirm the service visits and ensure they are fully aware of the work and the date the work is to be carried out. - Be responsible for providing customers with all relevant risk assessment, method statements and engineer certification as required. - Monitor and record the progress of all customer orders to guarantee work is fully completed, and any additional work is planned and completed in a timely fashion. - To maintain all orders within SAP, confirming all work is correctly allocated so that quality reports can be gathered via SAP reporting facilities. - To collate information from the Field Service Engineers to accurately record and maintain customer records and information. - Regularly liaise with the Field Service Engineers, Service Sales Managers, Capital Sales Managers and internal departments to expedite customer requests. To succeed, you will need - Significant experience of working in business administration. - Excellent communication and interpersonal skills. - Strong planning and organising skills. - Ability to manage and prioritise workload. - High level of computer literacy including Microsoft Office suite. - Willingness to undertake occasional business travel. - Good knowledge of Microsoft Office applications. - Experience of working with SAP and planning tools, however training will be provided. The following requirements are desirable but would be deemed advantageous: - Experience working with a sales-led organisation. - Knowledge of the compressed air industry. - Basic product knowledge, with a particular relevance on Atlas Copco group air compressors. - Experience of working within a service environment. In return, we offer - A supportive working environment, with a collaborative team. - Training from day one, with at least 40 hours of training offered a year. - An excellent benefits package — including a desirable pension scheme. - A satisfying career — we are passionate about the development & progression of our employees and have high targets and objectives regarding equal opportunities and the promotion of females within our business. - With us, you have the authority to act and many opportunities to create lasting results. Job location This role is based at our Warrington Office. Applicant must be a UK resident and have a valid UK work permit if required. Contact information Talent Acquisition Team: Charmaine Vassie
Наблюдалась 2026-10-15, впервые 2026-10-14, источник — Indeed.