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Phone Auditor

aoinsLansing, MI

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Phone Auditor. The position requires the person to:

  • Determine proper classifications, premium exposure, and scope of operations applicable to the policyholder based on the audit information obtained
  • Become familiar with premium auditing policies, procedures, and objectives in order to understand their meaning and use
  • Effectively communicate with policyholders, independent agents, and other employees through verbal and/or written means
  • Provide underwriting consultation on proper classification issues
  • Assists with other duties as assigned

Desired Skills & Experience

  • Bachelor degree (candidates with equivalent military, insurance, or other direct experience considered)
  • Aptitude for basic math and accounting
  • Above average communication skills (written and verbal)
  • Organize and interpret policy data
  • Ability to handle multiple assignments
  • Experience in commercial insurance with knowledge of classifications is preferred

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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