Personal Injury Client Manager / Bilingual Intake Specialist (Russian and English speaking)
# Personal Injury Client Manager / Bilingual Intake Specialist (Russian and English speaking) **Shifrin Law Group** · Chicago, IL 60607 · `On-site` 🕒 **Статус:** *Опубликовано: 10 дней назад* · *Источник: Indeed* --- ### About the Role Bilingual Client Intake Specialist & Case Manager — Personal Injury Law Firm-(Russian/English speaking) Location: Chicagoland area preferred (remote candidates considered) Compensation: $25–$30/hour Schedule: Full-time or part-time About the Firm We're a growing law firm handling personal injury and criminal defense matters, serving a diverse client base that includes a significant number of Russian-speaking clients. Client experience drives how we operate — we're looking for someone who values responsiveness, organization, and strong relationships as much as we do. The Role We're hiring a bilingual (Russian/English) professional to lead client intake and stay the client's main point of contact throughout their case. This is primarily a relationship-driven, client-facing role. A paralegal or litigation background is welcome but not required — for the right candidate, litigation-side responsibilities are available as a growth opportunity rather than a day-one expectation. Core Responsibilities: Client Intake & Relationship Management - Serve as the first point of contact for prospective clients across calls, texts, and online inquiries - Conduct intake interviews and gather case details in both Russian and English - Build and maintain client rapport from first contact through case resolution - Track leads and follow up consistently - Keep client files and case management software accurate and up to date - Schedule consultations and manage attorney calendars - Act as the liaison between clients and attorneys, providing regular status updates - Deliver a consistently high standard of communication and service across the life of each case Case Coordination & Pre-Litigation Support - Open new case files and prepare initial documentation - Send letters of representation to insurance carriers and opposing parties - Request and track medical records, bills, police reports, and related documentation - Help initiate insurance claims (auto, property, liability) - Monitor statutes of limitations and other key deadlines - Support attorneys in assembling demand packages and pre-suit correspondence Litigation Support (Optional — Growth Opportunity) For candidates interested in expanding into litigation-side work, opportunities may include: - Preparing and e-filing pleadings, motions, and other court documents - Coordinating depositions with opposing counsel, court reporters, and witnesses - Drafting written discovery and assisting with discovery responses - Calendaring litigation deadlines and court dates - General litigation support (document organization, correspondence, trial prep assistance) Qualifications - Fluent in Russian and English, spoken and written - Strong communication and interpersonal skills - Highly organized, detail-oriented, and able to manage multiple priorities - Comfortable using CRM or case management software - Professional, dependable, and responsive - Prior client-facing experience at a law firm or similar setting is a plus Preferred (Not Required) - Experience as a paralegal or legal assistant, particularly in personal injury - Familiarity with legal intake processes - Exposure to litigation tasks such as e-filing, discovery, or deposition scheduling - Experience ordering medical records or handling insurance correspondence - Experience in criminal defense matters Work Environment - Chicagoland-based candidates preferred for in-office or hybrid collaboration - Remote work available for the right candidate To Apply Please send your resume along with a short note describing your language proficiency, client-facing experience, and (if applicable) any paralegal or litigation background. See task progress for longer tasks. job-posting-bilingual-intake-specialist.md Track tools and referenced files used in this task. Pay: $25.00 - $30.00 per hour Benefits: - Paid time off - Work from home Work Location: Hybrid remote in Chicago, IL 60607
Наблюдалась 2026-10-20, впервые 2026-10-09, источник — Indeed.