Payroll Operations Analyst

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re excited by the idea of making a real impact, a career with Apple might be your dream job… Just be prepared to dream big.

Apple supports and promotes career development throughout the organisation, offering a long and exciting career with many opportunities to enable you to perfect your existing skills - and acquire new ones. The successful candidate will become a member of the wider People Support as well as being part of the Hire to Retire team in our Finance Global Business Solutions function.

Apple’s business is constantly changing and growing to meet market demands. This is a key role in a dynamic environment with the potential for the role to develop further with additional responsibilities in line with business requirements. The aim of this role is to support the processes and administration of pay to employees globally This involves business partnering with Payroll Vendors, Benefits Vendors, Store Managers, People Support, Compliance and Accounting Teams to ensure all issues are addressed and optimum solutions are put in place in a timely manner. Employee experience is at the forefront of what we do in Hire to Retire.

The person we seek is an experienced International Payroll Specialist. Experience of setting up and /or operating Payroll processes in a multinational environment is advantageous as is experience of working in SAP & proficient in the use of Microsoft Excel. Excel skills need to be of a demonstrably high standard.

The position will be responsible for payroll supporting Payroll Operations and processes globally:

Work closely with our Business Partners to ensure that Payrolls are processed accurately, timely and in accordance with local requirements. Collaborate with your team, Compliance, Global Payroll Services and our External Payroll Service Provider to become an expert on the payroll for the countries you have responsibility for. Keep up to date on all changes to the Global pay environment, cascading & implementing where appropriate. Clear articulation of the impact these changes have on the ways in which we work is vital. Ensure sufficient controls are in place / implemented to capture changes month-on-month and any differences are reconciled and explained. Ensure that all issues are addressed and resolutions put in place in a timely manner. Ensure relevant desktop procedures & process notes are kept up-to-date Work with external service providers regarding specific payroll treatment for employees’ e.g. expatriate and international assignments. Ensure a consistent focus and involvement in driving efficiencies and process improvements. Assistance on Project related activities as required. Collaborate effectively with our business partners to ensure optimum solutions are implemented for Hire to Retire. Develop excellent working relationships with our many internal and external business partners.

Accuracy: Attention to detail to ensure every employee is paid correctly and on time Timely delivery: ensure all activities are completed to the deadlines set. Ability to function in a fast-paced environment, managing quality with quantity, meeting tight deadlines & ability to quickly adjust to changes is essential. Process focus: Skills in process analysis, assessment and improvement and creating a team environment where continuous improvement is encouraged. Problem Solving: A clear, fast thinker, problem solver, able to translate business needs into pragmatic solutions and implement them. Diversity: Able to work effectively in a multi-functional, multi-cultural environment and be open to change and the challenges that arise in a fast-moving environment. Handle complexity: Able to handle the ambiguity and complexity that arise seeking our clarity at all times.

Customer Service: A commitment and focus on customer service - defining and exceeding multiple customer expectations and inspiring the team to deliver on the service commitments. Interpersonal Skills: An effective team player, with developed communication and negotiation skills to focus on building and maintaining strong relationships with H2R Payroll process stakeholders. Strong Communication skills.