Patient Financial Recovery Specialist (Remote, Remote, US)
# Patient Financial Recovery Specialist (Remote, Remote, US) **firstsourc** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Patient-Financial-Services]` `[Medical-Billing]` `[Customer-Service]` `[Healthcare-Administration]` `[Patient-Collections-Specialist]` `[Patient-Collections-Research-Specialist]` `[Medical-Collections-Representative]` `[Medical-Collections-Specialist]` `[Healthcare-Accounts-Receivable-Specialist]` `[Patient-Reimbursement-Coordinator]` `[Remote-Medical-Billing-Specialist]` `[Call-Center-Representative]` --- ### About the Role Role Description: The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances. Roles & Responsibilities - Respond to incoming patient calls and initiate outbound calls to patients using our automated dialing system. - Aid patients in managing their accounts, which includes arranging payment options for outstanding balances. - Process credit card payments efficiently over the phone. - Identify and gather updated insurance information. - Investigate "Explanation of Benefits" from insurance providers to understand payment details and discrepancies. - Evaluate patients for charity eligibility, address general inquiries, and resolve account-related issues and concerns. - Seamlessly navigate multiple patient account systems and payment platforms. - Maintain precise and current information in account notes within the relevant systems. - Consistently achieve designated collection and productivity objectives as assigned by management. - Uphold strict confidentiality when handling account information. - Adhere to the established policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. - Actively engage in the Corporate Compliance Program and maintain a vigilant awareness of its guidelines. - Ensure a confidential and well-organized remote work area. - Provide assistance with other projects as directed by management. Top of Form Top of Form Preferred Educational Qualifications - High School Diploma or equivalent required. Preferred Work Experience - Prefer previous experience with providing customer service and work within a call center environment - Prefer previous experience with the medical billing process Competencies & Skills - Proficiency in effective communication with patients, colleagues, and management, whether in-person or via remote virtual chat platforms. - Consistently maintain a courteous and professional demeanor. - Self-discipline to stay focused and productive with minimal supervision. - Exhibit initiative and creativity in fulfilling job responsibilities. - Skillfully prioritize multiple tasks through time management and organizational abilities. - Possess a strong command of PC operations and the capacity to type at a rate of 30-40 words per minute. Not Accepting Referrals Originally posted on Himalayas
- Patient-Financial-Services
- Medical-Billing
- Customer-Service
- Healthcare-Administration
- Patient-Collections-Specialist
- Patient-Collections-Research-Specialist
- Medical-Collections-Representative
- Medical-Collections-Specialist
- Healthcare-Accounts-Receivable-Specialist
- Patient-Reimbursement-Coordinator
- Remote-Medical-Billing-Specialist
- Call-Center-Representative
Наблюдалась 2026-10-01, впервые 2026-10-01, источник — Himalayas (JSON API).