Patient Care Officer-Front office (Ward Helpdesk)
# Patient Care Officer-Front office (Ward Helpdesk) **Jupiter Hospital** · Thane District, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role JOB PROFILE Designation Patient Safety Officer Grade B05/MGR/L1 Location Thane Department Medical Administration Qualification Master's Degree in Hospital Administration / Healthcare Management / Nursing or related field. Professional Experience - 5–8 years of experience in hospital quality or patient safety. - Exposure to NABH accreditation and risk management practices preferred. Role Purpose To establish, implement, and monitor patient safety practices across the organization, ensuring a culture of safety, compliance with NABH standards, and continuous reduction of patient safety risks. Key Responsibilities - Provides leadership and direction to the organizational patient safety strategy. - Continuously evaluates and improves the patient safety program based on internal needs and external requirements and standards. - With appropriate collaboration, directs the development of a comprehensive Patients Safety Plan and updates the plan as needed. - Conducts an assessment of patient risks and working closely with Quality/ IPSG auditors - Develops and implements an institutional patient safety measurement strategy based on International Patient Safety Goals and WHO patient safety solution, lessons learned from internal events/incidents. - Ensures the development of surveillance systems to identify and mitigate potential patient harm. - Supports/facilitates the implementation of innovation and systems that eliminate patient harm. - Conduct Patient Safety trainings on regular basis. - Generate monthly patient safety reports and plan for long term preventive actions, give suggestion to Quality committee based on observation - Checking compliance with protocols formulated in response to patient safety on regular basis Skills &Competencies - Knowledge of NABH standards and patient safety principles. - Incident investigation and Root Cause Analysis. - Data analysis and reporting. - Communication and stakeholder management. - Training and facilitation skills. Supplementary Position Guidelines Key Relationships - Internal: Medical Director, COO, Quality Manager , Clinical Departments, HR, Operations, Infection Control, Biomedical, Pharmacy, Front Office, Housekeeping, Finance, IT. - External: Accreditation Bodies, Government Authorities, Auditors, Consultants, Vendors, Training Agencies. Please Note: Job description is only a general guideline and will change depending on the organizational requirement.
Наблюдалась 2026-10-17, впервые 2026-10-14, найдена на 3 площадках, источник — Indeed.