Patient Access Specialist 1 - Greenville, SC

Day in the Life of a Patient Access Specialist

• Answer incoming and returning calls.
• Respond quickly to patient inquiries.
• Scheduling/rescheduling patients to the appropriate clinic utilizing various EMR systems.
• Demonstrate exemplary customer service.
• Answer basic patient questions and provide program-specific information as required.
• Assist with other duties as directed.

Education and Experience requirements :

• At minimum, High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, call center preferred.
• Lived Addiction experience is a plus.

Hours, Schedule, and Travel (if applicable)

Expected hours for this role are 37-40 hours per week. See specific schedule requirements below.

• Tuesday-Saturday; 8:30am-5:00pm

Position Benefits

• Have a daily impact on many lives .
• Excellent training if you are new to this field.
• Community events that promotes belonging and education . Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
• Opportunity to save lives everyday!

Benefits Package

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees