Part-Time Community Manager / Office Operations

compensation: $25/hour employment type: part-time job title: Part-Time Community Manager / Office Operations location: Bellevue, WA

Ideal Spaces, a coworking and flexible office business in Bellevue, is looking for a dependable and capable person to help run our location 1–2 weekdays per week .

This is a hands-on position with a lot of variety. It is not simply a receptionist/front desk job . On the days you are working, you will help manage the day-to-day operation of the business and will often be the primary person onsite.

You will be trained by our existing manager and will have written procedures for many of the recurring tasks. The owner will remain involved and available for larger decisions, and our bookkeeper assists with certain billing and accounting matters.

What You Will Do

Your responsibilities will include:

• Man the front desk and assist tenants, guests and visitors
• Answer phone calls and manage the Ideal Spaces email inbox
• Respond to new sales inquiries and follow up with prospective customers
• Answer questions about offices, coworking, meeting rooms, virtual offices and other services
• Give office tours and handle walk-in prospects
• Prepare quotes, rental agreements and contracts using our existing systems and templates
• Create and send invoices and assist with routine payment-related tasks
• Manage reservations for conference rooms, training rooms and short-term offices
• Help onboard new tenants
• Create and program building access cards
• Manage physical keys, keyboxes and related access items
• Receive, sort and distribute tenant mail and packages according to established procedures
• Perform basic troubleshooting of Wi-Fi/internet, TVs, computers, access systems and other office technology
• Restart equipment and handle simple problems when possible
• Route larger maintenance, technology, billing or tenant issues to the appropriate person
• Monitor supplies and restock coffee, paper products, cleaning supplies and other common-area items
• Help manage our small self-service convenience market, including receiving deliveries, stocking products and updating inventory
• Update tenant directories and digital signage
• Create occasional social media posts and perform light Canva/graphic-design work
• Keep offices and common areas organized and presentable
• Perform light cleaning as needed
• Move chairs, desks and other office furniture between offices when necessary
• Help prepare offices for incoming tenants
• Complete opening and closing procedures
• Keep good notes so unfinished issues can be handed off to the other manager or owner

The work changes from day to day. One morning you might be answering an office inquiry and giving a tour; later you might prepare an agreement, program a keycard, troubleshoot a TV, receive a delivery, move a desk and make sure the kitchen is stocked.

Who We Are Looking For

We are looking for someone who is:

• Friendly and professional with customers
• Dependable and punctual
• Organized and detail-oriented
• Comfortable working independently
• A good written and verbal communicator
• Comfortable using computers and learning new software
• Able to follow written procedures
• Resourceful and willing to troubleshoot routine problems
• Comfortable handling both administrative work and hands-on tasks
• Able to recognize when something should be escalated rather than guessed at
• Comfortable occasionally moving office furniture, boxes and supplies

You do not need prior experience with all of our software or systems. We will train the right person.

Experience in any of the following would be helpful but is not required:

Coworking, office management, property management, hospitality, customer service, sales, leasing, administrative work, small-business operations, Canva/social media, or basic technology troubleshooting.

Schedule

This is an onsite position in Bellevue .

We are looking for someone to work approximately 1–2 weekdays per week on a regular schedule.

This may be a good fit for someone who wants a consistent part-time position but does not want or need full-time hours.

Compensation

$25/hour

About Ideal Spaces

Ideal Spaces provides private offices, coworking, conference and training rooms, virtual office services and related business services. We operate a professional office environment serving a variety of businesses and professionals.

We are a small operation, so the person in this position has meaningful responsibility and gets exposure to many different aspects of running the business.

How to Apply

Please reply with:

• Your resume
• Your general weekday availability
• A short note telling us why this position interests you
• Any relevant experience with customer service, sales, office operations, technology troubleshooting, property/coworking operations, social media or administrative work

Please put “Ideal Spaces Community Manager” in the subject line of your response.

www.idealspaces.net

Pay: $25.00 per hour

Expected hours: 16.0 per week

Work Location: In person