Packing and Fulfilment Assistant

Christmas Temp. Position. November-Decemeber

We are TGP, an independent, family-run business specialising in thoughtful gift hampers and workplace snacks, delivered to customers across the UK.

We're looking for a reliable, organised and hands-on Packing & Fulfilment Assistant to join our small, friendly team.

This is a varied role involving preparing beautiful gift hampers, assembling office snack boxes, picking and packing online orders, and helping with the day-to-day running of our warehouse.

We're looking for someone who enjoys practical work, has a good eye for detail and takes pride in making sure every order leaves us looking its best.

For the right person, there is also an opportunity to develop into a management role over time, with further training and additional responsibilities.

Responsibilities

• Pick and pack customer orders accurately and efficiently.
• Assemble and beautifully present gift hampers, following product specifications and packing guidelines.
• Prepare office snack boxes and recurring corporate orders.
• Receive incoming deliveries, check quantities and organise stock.
• Monitor product expiry dates and ensure correct stock rotation (FIFO).
• Carry out quality checks before orders are dispatched.
• Prepare parcels for collection by Royal Mail, DPD and other couriers.
• Assist with stock counts, inventory management and replenishment.
• Keep the warehouse, packing stations and storage areas clean, tidy and organised.
• Support the wider team during busy periods, particularly the Christmas gifting season.
• Work collaboratively with colleagues to ensure smooth day-to-day operations.

Skills & Experience

• Previous experience in packing, order fulfilment, warehouse operations or a similar hands-on role is desirable.
• Excellent attention to detail, particularly when packing and presenting gift hampers.
• Good organisational skills and the ability to work efficiently.
• Comfortable using basic computer systems for processing orders and managing stock.
• Physically comfortable with standing, moving stock and lifting boxes as part of daily duties.
• Reliable, punctual and able to work independently as well as part of a small team.
• A positive, flexible attitude and willingness to help wherever needed.
• Good communication skills and a proactive approach to work.
• An interest in learning new skills and potentially taking on greater responsibility.

Experience in e-commerce fulfilment, gift packing or food handling would be an advantage, but full training will be provided.

What We Offer

• A friendly, supportive working environment within a small, family-run business.
• A varied role where no two days are quite the same.
• Full training in our products, packing processes and fulfilment systems.
• The opportunity to develop your skills and take on additional responsibilities over time.
• Potential progression into a Warehouse Manager role, with further training and development for the right candidate.
• Staff discount on our products.

Working Hours & Additional Information

Some flexibility to work additional hours may be required during our peak seasonal periods, particularly in the run-up to Christmas. Any additional hours will be discussed in advance.

We are looking for someone who would like to grow with our business. For the right person, there is an opportunity to develop into a management position over time, depending on performance, experience and business needs.

Interested in Joining Us?

If you enjoy hands-on work, have a good eye for detail and would love to help create thoughtful gifts and workplace treats, we'd love to hear from you!

Pay: £12.71-£13.00 per hour

Benefits:

• Casual dress
• Free parking
• On-site parking
• Store discount

Ability to commute/relocate:

• West Drayton UB7 8JL: reliably commute or plan to relocate before starting work (required)

Work Location: In person