Outlet Operation Manager
# Outlet Operation Manager **Have Fun Orchard Pte Ltd** · Singapore · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Key Responsibilities Business Performance & Results Take ownership of outlet business performance including revenue, profitability, and operational stability. Monitor key performance indicators and implement actions to improve business results. Identify operational issues and implement corrective measures when necessary. Marketing & Customer Growth Plan and execute outlet-level marketing initiatives aligned with HQ strategy. Drive customer engagement, repeat visits, and local promotional activities. Support customer relationship development and customer retention initiatives. Team Leadership & Staff Development Lead, supervise, and motivate outlet staff to maintain operational standards. Develop and train team members to maintain consistent service quality. Support the development of supervisors or assistant managers within the team. Outlet Operations Management Ensure smooth day-to-day operations and maintain service standards. Manage staffing, scheduling, and labour productivity effectively. Maintain outlet environment, safety standards, and customer experience. Data Awareness & Reporting Prepare and submit operational reports including monthly performance reports. Monitor business trends and explain performance fluctuations when necessary. Use operational data to support decision-making and performance improvement. Compliance & Operational Standards Ensure compliance with company operational policies and regulatory requirements. Maintain safety, hygiene, and operational standards at all times. Requirements Minimum 3–5 years of experience in outlet or store management, preferably in entertainment, hospitality, F&B, nightlife, or retail environments. Proven ability to manage outlet operations and deliver business performance results. Experience executing outlet-level marketing or promotional initiatives. Strong leadership skills with the ability to manage and develop teams. Comfortable working with operational data and performance reporting. Strong problem-solving and decision-making abilities. Ability to work in a fast-paced entertainment or service environment. Ideal Candidate Profile We are looking for managers who: Take ownership of outlet performance, not just daily supervision. Are comfortable making operational and business decisions. Can lead teams and maintain stable store operations. Are proactive in improving outlet performance and customer experience HAVE FUN KTV is one of the best KTV studios in Singapore. It is centrally located in Singapore, which are located at Bugis and 313 Somerset. We are an entertainment haven suitable for all types of events from group gatherings, birthday parties, customised private theme parties.
Наблюдалась 2026-09-23, впервые 2026-09-23, источник — Indeed.