Outlet Manager
# Outlet Manager **Barcelo Al Jaddaf** · Dubai · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Управление командой]` `[Стратегическое планирование]` `[Управление рисками]` `[Операционное управление]` `[Развитие бизнеса]` --- ### About the Role Job Summary The Outlet Manager is responsible for leading the overall operations of B-Heaven Rooftop Lounge & Bar, ensuring exceptional guest experiences, maximizing revenue and profitability, maintaining high service standards, and leading a high-performing team. The role requires strong leadership, operational expertise, and a passion for hospitality to create a memorable dining and entertainment experience for guests. Key Responsibilities Operations Management - Oversee the daily operations of B-Heaven Rooftop Lounge & Bar. - Ensure smooth and efficient service delivery during all operating hours. - Maintain outlet standards in accordance with hotel policies and brand guidelines. - Monitor guest flow, seating arrangements, and reservation management. - Ensure cleanliness, ambiance, and presentation standards are consistently maintained. Guest Experience - Deliver exceptional customer service and ensure guest satisfaction. - Personally greet VIP guests and handle special requests. - Resolve guest complaints promptly and professionally. - Monitor online reviews and take proactive measures to improve guest feedback scores. Team Leadership - Lead, motivate, and develop the outlet team. - Conduct daily briefings and regular training sessions. - Ensure staff adherence to grooming, appearance, and service standards. - Manage staff schedules, attendance, performance, and disciplinary procedures. - Foster a positive and productive work environment. Financial Management - Develop strategies to achieve revenue and profitability targets. - Monitor daily sales performance and prepare management reports. - Control labor costs, operating expenses, and inventory levels. - Analyze revenue trends and implement corrective actions when necessary. - Ensure accurate cash handling and POS procedures. Health & Safety Compliance - Ensure adherence to HACCP, hygiene, health, and safety regulations. - Conduct regular inspections of the outlet. - Maintain proper documentation related to food safety and operational compliance. Marketing and Business Development - Collaborate with the Sales and Marketing team to drive outlet promotions and events. - Develop innovative concepts and entertainment programs to attract guests. - Increase outlet visibility and improve market competitiveness. - Build relationships with corporate clients, influencers, and repeat guests. Qualifications - Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or a related field. - Minimum 4-6 years of Food & Beverage experience with at least 2 years in a managerial position. - Experience in upscale restaurants, rooftop venues, lounges, bars, or luxury hotels preferred. - Strong knowledge of restaurant and bar operations. - Excellent leadership and people management skills. - Strong business acumen and financial management abilities. - Knowledge of POS systems and restaurant management software. - Proficiency in English; additional languages are an advantage. Competencies & Skills - Leadership and Team Development - Guest Relationship Management - Revenue Generation and Cost Control - Strategic Planning - Problem Solving and Decision Making - Communication and Interpersonal Skills - Conflict Resolution - Sales and Upselling Techniques - Quality Assurance - Event and Promotion Management Experience: - Hotel: 2 years (Required) - handling a restaurant or outlet: 3 years (Required) - Leadership: 1 year (Required) Location: - Dubai (Required) Work Location: In person
Наблюдалась 2026-10-08, впервые 2026-10-02, источник — Indeed.