Oracle Fusion CX Functional Consultant
# Oracle Fusion CX Functional Consultant **BlackStone eIT** · Egypt · `Remote` · `Full Time` 💼 **Уровень роли:** `Senior` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Oracle-Functional-Consultant]` `[Oracle-CX-Consultant]` `[Oracle-Sales-Consultant]` `[Oracle-Implementation-Consultant]` `[CRM-Consultant]` `[Oracle-Fusion-Functional-Consultant]` `[Oracle-Fusion-Consultant]` `[Oracle-Fusion-Cloud-Consultant]` `[CX-Functional-Consultant]` --- ### About the Role - Lead CX/CLM discovery, CRP1/fit-to-standard and CRP2/TO-BE workshops covering customer/investor journeys, revenue contracts, sales interactions, enquiries, complaints and service requests. - Configure and validate Oracle Enterprise Contracts for contract templates, clauses, approvals, obligations, amendments, renewals, commercial controls and agreed billing triggers. - Configure and validate Oracle Fusion Sales/Service for customers/investors, accounts/contacts, opportunities, interactions, communications, enquiries, complaints and service requests within confirmed scope. - Define the functional boundary between Enterprise Contracts, Sales/Service, Financials, Procurement, AMS and any approved extensions; prevent duplication of customer, contract, asset or permit master data. - Own CX/CLM sections of RD.011, RTM and BF.016/application configuration baseline and document standard-versus-extension decisions. - Define contract/customer data migration requirements with the Data Migration Lead, including customer/investor, contract, clause/obligation and relevant open-transaction data. - Define functional integration requirements for customer, contract, asset/permit references, billing/invoicing/collections, e-signature/document services and AMS; validate MD.050/MD.070 designs and interface outcomes. - Design role-based approvals and commercial workflows aligned with Delegation of Authority, security and audit requirements. - Define CX/contract dashboards, operational reports and KPIs and validate reporting outputs. - Prepare and support SIT/E2E/UAT scenarios spanning lead/opportunity-to-contract, contract change/renewal, billing trigger hand-off, customer service and complaint/enquiry processes. - Support cutover, final data validation, production readiness, hypercare and knowledge transfer to Commercial/Customer teams. Requirements - 8-10+ years in Oracle CX / contracts / commercial systems consulting preferred. - At least 2 end-to-end Oracle Fusion Enterprise Contracts implementations plus strong Oracle Sales and/or Service implementation experience; direct hands-on exposure to both Sales and Service is strongly preferred. - Demonstrable experience integrating Enterprise Contracts with ERP Financials/Receivables and external operational systems through OIC or equivalent governed integration. - Experience with customer/contract data migration, commercial workflows, SIT/UAT and go-live/hypercare is required. - Bachelor degree in Business, Information Systems or related discipline. Relevant Oracle CX / Enterprise Contracts certification is advantageous. Key Delivery Outputs / Accountabilities - CX/CLM TO-BE design, fit/gap decisions and RTM content. - Approved BF.016/application configuration baseline for Enterprise Contracts and Sales/Service. - Customer/investor and contract migration requirements under CV.010. - Functional integration/reporting requirements and applicable MD.050/MD.070 inputs. - TE.040 CX/CLM test scenarios/evidence and TE.130 UAT acceptance support. - Cutover, production-validation and hypercare support for customer and contract processes. Originally posted on Himalayas
- Oracle-Functional-Consultant
- Oracle-CX-Consultant
- Oracle-Sales-Consultant
- Oracle-Implementation-Consultant
- CRM-Consultant
- Oracle-Fusion-Functional-Consultant
- Oracle-Fusion-Consultant
- Oracle-Fusion-Cloud-Consultant
- CX-Functional-Consultant
Наблюдалась 2026-10-02, впервые 2026-10-02, источник — Himalayas (JSON API).