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OPERATIONS SUPERVISOR – MALE BATHING & CHANGING AREAS

HOUSE + PTE. LTD. · Jurong Island

# OPERATIONS SUPERVISOR – MALE BATHING & CHANGING AREAS **HOUSE + PTE. LTD.** · Jurong Island · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Key Responsibilities Daily Operations: Oversee daily operations, coordinate staff rosters and allocate resources to ensure smooth service delivery. Maintain order within the assigned areas and respond promptly to operational issues. Team Supervision & Training: Lead and coach the service team. Conduct onboarding and ongoing training on service standards, operating procedures and safety. Monitor grooming, service etiquette and staff performance, while encouraging teamwork. Guest Experience: Carry out regular service inspections, gather guest feedback and identify improvements. Handle complaints professionally, resolve concerns promptly and protect guest privacy. Hygiene & Cleanliness: Implement cleaning and disinfection schedules for changing rooms, shower areas, rest areas and shared facilities. Inspect all areas regularly and ensure consistent hygiene standards. Facilities & Equipment: Conduct routine checks of lockers, showers, air-conditioning and other equipment. Report defects, coordinate repairs and follow up to ensure timely resolution. Safety & Emergency Response: Enforce workplace safety and fire safety procedures. Identify hazards, maintain clear emergency access and ensure staff understand incident reporting and emergency response procedures. Inventory & Cost Control: Monitor the use of toiletries, cleaning supplies and guest amenities. Maintain stock records, conduct inventory checks and minimise waste and stock losses. Coordination & Reporting: Implement company policies, communicate management instructions and maintain accurate handover and incident records. Work closely with other departments and carry out other reasonable duties assigned by management. Requirements Relevant experience in hospitality, spa, wellness, leisure facilities or a similar service environment. Previous supervisory or team leadership experience preferred. Strong customer service, communication and problem-solving skills. Able to organise daily operations, guide staff and handle guest concerns calmly and professionally. Good understanding of hygiene, workplace safety and guest privacy. Able to work rotating shifts, including weekends and public holidays. BUBBLE HOUSE+ RELAX · RECHARGE · BELONG

Наблюдалась 2026-09-23, впервые 2026-09-21, источник — Indeed.

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