Operations Supervisor - Gallagher Ice Rink at Gallagher Way
# Operations Supervisor - Gallagher Ice Rink at Gallagher Way **The Sports Facilities Companies** · Chicago, IL 60601 · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role OPERATIONS SUPERVISOR - Gallagher Ice Rink at Gallagher Way CUB SFM, LLC LOCATION: Chicago, IL DEPARTMENT: OPERATIONS REPORTS TO: OPERATIONS MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: Gallagher Ice Rink at Gallagher Way is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Gallagher Ice Rink at Gallagher Way is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Supervisor for the ice arena is responsible for overseeing daily operations, ensuring the facility runs smoothly, and providing a safe and enjoyable environment for all patrons. This role involves managing staff, coordinating events, maintaining equipment, and addressing any issues that arise. PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: - Provide courteous and friendly service to all guests and staff - Supervise and coordinate daily operations of the ice arena, including ice maintenance, scheduling, and facility management - Ensure the ice surface is properly maintained, including resurfacing, checking for quality, and addressing any issues promptly - Assist in overseeing the setup and teardown of events, including hockey games, public skating sessions, and private rentals - Assist in managing inventory of ice arena supplies, including ice maintenance materials, concession items, and equipment - Be responsive to guest concerns and direct to appropriate manager to resolve - Enforce facility policies and procedures - Have general knowledge regarding program options and facility events - Assist other departments as necessary - Ensure correct equipment is available for all games - Monitor ice operations - Respond to all incidents, accidents, injuries, and altercations as needed - Complete and file corresponding paperwork as necessary - Assist with daily maintenance and upkeep of department equipment - Assigning duties to staff during shifts - Inspect equipment and communicate the need for repairs or replacements to management - Ensure health and safety standards are followed - Responsible for opening and closing of facilities - Communicate to management on event set and breakdown - Complete special projects, daily assignments, and other duties as directed by management MINIMUM QUALIFICATIONS: - Ability to work with a wide variety of ages from preschool through adult - Knowledge of ice maintenance and rink operations is highly desirable - Proven experience in facility management, preferably in an ice arena or similar environment - Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary - Excellent communication skills, both verbal and written - Ability to maintain focus in a high-volume, fast-paced environment - Must have excellent guest service skills - Must be detail-oriented and have outstanding organizational skills - Ability to multi-task and prioritize - Ability to remain calm and focused in difficult and stressful situations - Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members - Must work well with others - Commitment to the safety and wellbeing of others - Must possess a valid drivers license WORKING CONDITIONS AND PHYSICAL DEMANDS: - Must be able to lift 50 pounds waist high - Work is performed in an ice arena environment, which includes cold temperatures and varying noise levels - May involve exposure to ice resurfacing equipment and other machinery - Will be required to stand for extended periods of time - Will be required to work indoors and outdoors year-round - Must be able to work independently in a busy environment - Must comply with safety and health code standards - Facility has intermittent noise
Наблюдалась 2026-10-16, впервые 2026-10-14, источник — Indeed.